Business Process Owner - Sales & Marketing

Business  Process Owner 

Can you bring your Process Improvement skills to our IT department? Join our team based in Willenhall and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What would you do as our Business  Process Owner 

As our Business Process Owner, you will become a part of a market leading enterprise, implementing and designing new solutions to help ASSA ABLOY thrive in a rapidly changing market. Primarily working within the ERP system, this role will engage with all UK business units to understand challenges and present solutions to overcome these. Additionally this role will be key to future projects, migrating the UK organisation onto a new ERP platform.

You would also:

• To understand the business needs and translate into tasks and actions that support the achievement of objectives
• Responsible for continuous improvement of the ERP system and it processes
• To manage Change Request submissions after initial rationale and feasibility against objectives versus practical/operational needs
• Provide maintain all required records (knowledge bases, change requests, support tickets) in our Service Desk solution
• Project management of key software projects within the Customer & Sales areas when relating to the ERP

The skills and experience you need
We are looking for someone who:

• Takes ownership and delivers
• Has the ability to operate at all levels in a customer service environment and within the business
• Understands of the ITIL processes
• Has a good understanding of Microsoft Dynamic AX
• Has excellent knowledge of the Order to Cash business processes

What we offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning,

            management training or enhancing your skills.

• A competitive salary and incentive schemes.
• Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension,

            discount portal, recognition scheme and wellbeing program… to name just a few!

We review applications regularly, so don’t wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Nadia Aslam,

Talent Acquisition Business Partner, at nadia.aslam@assaabloy.com

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.