Sales Support Graduate - EMEIA

ASSA ABLOY Global Solutions, Traka EMEIA Region

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you have likely experienced our products or services.
We operate in over 70 countries and employ more than 52,000 colleagues worldwide.

Within the Traka division (Key and Asset Management) of the EMEIA Region, we currently have an exciting opportunity for a Sales Support Graduate. Traka provides intelligent management solutions for keys and equipment. Our key cabinets and locker systems help all types of organizations better control their critical assets, improve productivity, increase accountability, and reduce risk.

Your Role in Keeping the Future in Safe Hands…

Our Graduate Program

As a Graduate at ASSA ABLOY, you will join our 18-month EMEIA Graduate Program – a comprehensive development journey to build your expertise. The program includes a fully funded three-month international secondment to another ASSA ABLOY market region. You will also receive mentorship and take part in tailored development activities. As part of your 18-months graduate journey with ASSA ABLOY, you will participate in 3 months international secondment in countries such as USA, Nordics, UK.

What We Are Looking For

We seek candidates with a commercial mindset combined with technical interest.
You have a proactive approach to learning as well as strategic and critical thinking skills.
Strong communication and interpersonal skills are essential for success. We welcome graduates from a wide range of disciplines – business, technical, or combined backgrounds.

Your Role

Reporting to the Sales Manager, you will support our sales and professional services teams through project management, administrative tasks, and customer support. You will collaborate across multiple teams to coordinate activities and ensure that systems are installed, customers are trained, and projects are successfully delivered. In this role, no day will be the same. You will receive exposure to many different areas of the business from sales to administration, project management and support, which will allow you to decide on how you would like to shape your future. The purpose of the graduate scheme is to give you a flavor on how a large cooperation works and allow you to find an area you have deep interest in and want to progress into.

Your Responsibilities

Sales Support

• • • • Assist the sales team in customer meeting, quotations, negotiation and order processing.
         
      • Respond to customer inquiries and provide product and service information.
         
      • Assist the sales team with administrative tasks such as placing orders and communicating the updates with customer
         
• Support the sales team with administrative tasks (such as preparing installations and coordinating logistics).

• Respond to customer inquiries and provide product and service information.
• Research potential customers and contacts using websites and LinkedIn.
• Manage new orders, plan logistics, and track deliveries.
• Prepare and assist with sales presentations and supporting materials.
• Support the creation and coordination of social media content (e.g., LinkedIn posts, short videos for YouTube).

Project Management and Administration Responsibilities

• Assist the project delivery team with administrative tasks such as completing pre installation documentation and processes
   
• Ensure the hardware has been ordered and it is in line with customer requirements
   
• Support Engineers and Project Managers in administrative and planning work like chasing customer and booking transport and accommodation

Documentation and Reporting

• Prepare and maintain sales-related documents including contracts, agreements, and proposals.
• Generate regular sales reports and analysis for the sales and management teams.
• Maintain and update customer data in the CRM system Salesforce.

Customer Relationship Management

• Build and maintain strong customer relationships, responding to their needs and concerns professionally and promptly.
• Assist in addressing and resolving customer issues and complaints.

Communication and Coordination

• Facilitate communication between the sales team and other departments (marketing, finance, logistics) across the Nordics, UK, and the US.
• Participate in and help coordinate sales meetings, training sessions, and events.
• Support sales campaigns and promotional activities across social media platforms and YouTube.

What We Expect

• An ambitious and motivated individual who is eager to develop and grow.
• Fluency in English, both spoken and written (in addition to German), as you will collaborate across international teams.
• Knowledge of IT, networks, and cloud-based technologies is an advantage.
• Ability to work independently, remotely, and as part of a team.

Other requirements include:

• Excellent organizational and multitasking skills.
• Strong communication and presentation abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems, especially Salesforce.
• High attention to detail and strong problem-solving skills.

What You Can Expect

• A competitive total rewards package.
• Comprehensive career development resources to expand your skills and maximize your potential in an international environment.
• An inspiring workplace within one of ASSA ABLOY Global Solutions' most innovative divisions.

Application

You can submit your application by clicking ‘Apply Now’. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.