Technical Sales Support Specialist Residential Garage Doors

Are you passionate about technology and excel in customer-facing roles? Do you thrive on solving technical challenges while fostering strong client relationships? If you have excellent communication skills, a deep interest in technology, and are comfortable with regular travel, our role as Technical Sales Support Specialist Residential Garage Doors could be your next career move. As part of our Sales team in Torslanda, Gothenburg area, you’ll deliver exceptional service to our customers, combining technical expertise with proactive sales support to drive our growing business.

Our business unit

The Business Unit Normstahl Crawford within SDC serves the indirect sales channel. Product range includes industrial sectional doors, roller doors, door and gate automation products, docking equipment and the core competence residential garage doors incl. accessories. 

Modern residential garage doors can be rolled, turned, pulled or folded – and our product range has grown a lot over the years. We offer a wide range of models in various colours and finishes that can be equipped with smart technology and accessories.

Role summary

As a Technical Sales Support Specialist in the product area of Residential Garage Doors you will play a key role in providing support to our customers and to the sales team, helping to ensure smooth delivery of technical solutions and full market utilization of our products. This position requires an ability to balance proactive customer support with technical know-how. You will interact with customers (B2B) and various internal stakeholders, manage customer relations and provide technical guidance through phone, email, and in-person training. This full-time position reports to the Country Manager Nordics. 

Your main responsibilities

• Identify customer needs, recommend technical solutions, and effectively communicate product functionalities to customers.
• Prepare detailed proposals, quotes, and reports, ensuring technical and commercial accuracy.
• Provide after-sales technical support, resolve product-related issues, and address customer inquiries professionally.
• Conduct market research to track industry trends, identify new opportunities, and support strategic decision-making.
• Collaborate with sales representatives and other teams to ensure seamless execution of sales processes and accurate delivery of technical information.
• Travel to meet clients, conduct product demonstrations, and represent the company at industry events.
• Maintain customer records and CRM systems, ensuring all technical and sales interactions are documented for continuous improvement.

Your Qualifications:

• Bachelor’s degree in business administration, engineering, or equivalent experience; technical or sales certifications are a plus.
• 3–5 years of experience in technical sales or sales support roles, ideally in the industrial or garage door sector.
• Proficiency in MS Office, CRM tools, and other sales-related software.
• Fluent in Swedish and English, both written and verbal. Other Scandinavian languages are a plus
• Valid European driving licence.

Your Skills & Competencies:

• Strong technical understanding of products and the ability to explain complex information in an accessible manner.
• Excellent communication, interpersonal, and customer service skills to build lasting relationships.
• Highly organized with exceptional time management skills to handle multiple priorities.
• Analytical mindset to assess market trends and identify business opportunities.
• Problem-solving orientation with a proactive and hands-on approach to challenges.
• Willingness to travel

We are building diverse and inclusive teams and encourage applications from all who can envision themselves working with us.

Join our team at ASSA ABLOY and enjoy a collaborative culture that empowers you to build a career you can be proud of!

Your application

We kindly ask the candidates to provide your CV/resume in the English language together with your desired starting date and salary expectations. To ensure that your personal information is secure, we do not review any applications sent via email or post. 

We review applications regularly, so don't wait.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.