Territory Account Manager (Quebec)

Job Summary

 The Territory Account Manager provides sales and service activities related to an assigned territory of customers to ensure that established sales objective is achieved for that territory.  They will model the Spectrum values and behaviors to achieve service excellence, meet and exceed organizational objectives and support fiscal responsibility.

Primary Duties and Responsibilities

1.  Sales and Service

Manage the day-to-day service and sales activities for assigned territory by traveling, having face-to-face in-store calls as required according to service schedules and as necessary to resolve issues.  Activities may include, but are not limited to the following:  

1. Promote the sale of products to assigned customers.
2. Maintain a regular and timely call cycle to each customer and potential customer within assigned territory.
3. Maximize market share and achieve forecasted sales targets within the territory.
4. Provide sales & service to all direct and indirect accounts to ensure development of good customer relationships within the framework of company procedures and policies.
5. Assure plan-o-gram integrity.
6. Submit regular reports to the Area Sales Manager, as required, to ensure communication of personal sales activities and information regarding sales activity within territory with regards to existing accounts, competition, current and future market conditions.
7. Remove defective product and placing/repairing POP material.
8. Follow up on delivery or order problems as required to ensure the highest level of customer service.
9. Improve and grow sales, secure additional store retail space through cross-merchandising and end cap placement, etc.
10. Provide daily, weekly and monthly tracking of store execution and promotional sell through.
11. Attend promotional and grand openings to help educate customer and products.
12. Assist corporate department with product evaluation, marketing plans etc. as requested.
13. Assist in all regional trade shows, regional sales meetings, may assist other Territory Account Manager s with special events, vacancies or other events.
14. Other duties as assigned.

2.  Administration

 Maintain records, reports and other items required by the company for the territory.

1. Customer records for each assigned account that includes purchase orders, credit approvals, following up on credit issues, as required.
2. Completes all reports, surveys, results, and other information requests as requested in a timely manner.
3. Negotiate credit terms and maintain records according to company guidelines and policies for shipping errors, shortages, and defective products.
4. Transmit orders and call information to corporate per the standard procedure.
5. Communicate with corporate departments promptly on all special requirements, questions, or issues that may develop.
6. Communicate information to appropriate departments and management regarding competitive products, changes in accounts, and territory status in an expedient manner.

1. Assist with re-merchandising efforts for surrounding territories.

Territory Account Manager – Wholesale Lock Specific duties

1. Keep informed on new construction projects, inventory requirements and new sales opportunities with both direct and in-direct customers.
2. Advise distributor personnel on depth and breadth of Spectrum Lock Brands inventories through physical check and review of system reports
3. Communicate product information to distributor personnel as well as indirect customers to ensure awareness of new or enhanced product lines
4. Promote the sale of all Spectrum Lock Brands to Building Supply Distributors, Direct OEM Pre-Hung Door/Millwork Accounts, Contract Hardware/Hardware Wholesalers, Locksmiths/Locksmith Distributors, Direct OEM Mobile Home & RV Manufacturers, and Residential Access distributors and security dealers.
5. Work with local team, customers and builder/designer community to create spec driven sales opportunities.

Education & Experience

1. 3-5 years of successful sales experience.
2. The Territory Manager in the Wholesale group will require a minimum 2+ years directly related to new construction industry.
3. Secondary education, preferably in Business, or the equivalent combination of education and experience

Required Qualifications

1. Intermediate to advanced proficiency with MS Office Suite (Outlook, Word, Excel and PowerPoint).
2. Strong communication, interpersonal and presentation skills.
3. A strong work ethic, hunter mentality, love of sales, and the drive to get out in the field and support existing business and/or pursue new business daily.
4. Strong organizational skills with the ability to multitask
5. Strong business acumen and the ability to use a consultative sales approach.
6. A customer-centric orientation and excellent relationship building skills.
7. A positive, energetic attitude, Initiative, drive, and out-of-the box thinking.
8. Understanding of the P&L process.

Preferred Qualifications

1. A bachelor's degree, preferably in Business.
2. in-depth knowledge of Spectrum Brands Customers and strategy to properly plan and execute programs.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

ASSA ABLOY is an equal opportunity employer committed to ensuring an equitable and accessible workplace.

ASSA ABLOY welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidate taking part in all aspects of the selection process.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.