Projects Install and Service Engineer

Biosite provides technology-enabled solutions that have been specifically designed to optimise operational efficiency, improve health and safety, and ensure compliance for construction projects.

Biosite’s purpose is to support the digital transformation of the construction industry, by being an innovator in developing technology and software solutions that give our customers peace of mind that they are in control of their sites. Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart of all Biosite solutions is the capture of quality data that is converted to valuable real-time insight, enabling our customers to make more informed decision making.

Following our recent acquisition by ASSA ABLOY and our continued success in the UK market, Biosite is expanding its team. Joining our Projects department, the Install/Service Engineer will be responsible for championing the Biosite proposition and successfully delivering the Installation/Service of its workforce management access control solution, on a flagship national infrastructure project. The successful candidate will have an opportunity to develop the role and make their mark in what is a rapidly growing technology company leading the way in workforce management for construction.   

The position will report directly to the Head of Projects and is a field based role working in both a team of engineers and working alone.

Main responsibilities and tasks

Installation:

• Attendance and completion of Installation Visits
• Installation of Access Control, Wireless Fire Alarms, and structured network cabling
• Commissioning of Installations to include functional tests and technical sign offs with Technical Support
• Managing own van stock and ordering replacement stock with Stores Team
• Maintaining exemplary standards to build rapport with customers
• Adherence to Health and Safety and Environmental Regulations
• Maintaining tools and test equipment and ensuring they are properly calibrated

Service:

• Attendance and completion of Service Call Outs
• Basic trouble shooting, maintenance and repair on designated equipment
• Completion of preventative maintenance such as health checks
• Managing own van stock and ordering replacement stock with Supervisor
• Maintaining exemplary standards to build rapport with customers
• Adherence to Health and Safety and Environmental Regulations
• Maintaining tools and test equipment and ensuring they are properly calibrated

Key working relationships (internal and external)

• Reporting to project supervisor and project manager on progress of works
• Liaising with other trades on site to ensure Installations are completed
• Rapport building and listening to customers needs and adapting to changes

Person Profile: Essential qualifications, experience, knowledge, and behaviours

• 3 years’ experience in security service/installation of access control or similar SELV cabling role
• Valid Driver's Licence is essential
• Excellent Communication Skills both verbal and written
• Maintain a professional appearance at all times
• Ability to work on own initiative
• Well organised and punctual
• Ethical and trustworthy
• Good problem solver

Desirable

• Strong construction industry knowledge
• Computer literacy and understanding of PC hardware
• A good understanding of electrical wiring and equipment
• A good understanding of networking and routing
• Valid CSCS/ECS Card is preferable
• Experience of engaging with customers in a high pressured
• IPAF, PASMA and 3-day first aid preferable

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.