Do you have experience in administrative operations? Join our team in Solihull, England, and enjoy a collaborative culture that empowers you to build a career you can be proud of. 


What you would do as our Administrator
You will be working in a hybrid model with our administrative team to provide administrative and organizational support to ensure the smooth and efficient daily department operations.


You would also:

Be responsible for

  • Providing clerical support to the Head of Installation and other operational functions, including, but not limited to, email monitoring and response to customer queries and answering overflow telephone calls.
  • Managing and updating customers details on to the Order Management System, and managing and raising new orders on to the Order Management System 
  • Supporting the planning and scheduling of the engineer schedule, and assisting Head of Installation in updating program of works 
  • Logistics bookings via contractor delivery management system, and coordinating with Supervisors and Engineers for site specific requirements 
  • Data entry and collation of department figures, and ensuring a positive customer experience


The skills and experience you need:

  • Administrative and data entry experience
  • Experience working with in a customer focused environment   
  • Competent IT (Word, Excel and Outlook) 
  • Keen attention to detail and accuracy
  • Motivation and ability to learn tasks quickly and work as part of a team
  • Good communication and relationship skills
  • Good organization skills to meet challenging daily and weekly deadlines
  • Ability to handle change in a fast-paced environment


What we offer


We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:  

  • Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills
  • A competitive salary and incentive schemes
  • Free Specsavers eye test voucher and up to £49 towards prescription glasses
  • Paternity is SPP only 2 weeks


We review applications regularly, so don’t wait 
We are building diverse, inclusive teams, and encourage applications from everyone who  can see themselves working with us. Just set up your profile and apply no later than (04.28.2024).


To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, please contact Dominika Nalepa, Talent Acquisition Business Partner, at


Let’s create a safer and more open world - together!


To find out more about us, visit


We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Solihul, ENG, GB, B90 4NG

Administration, Facilities & Secretarial
Travel Required: 0%-10%
Entry level