Installation Supervisor

Installation Supervisor

‘Supporting the digital transformation of the construction industry’

Biosite provides technology-enabled solutions that have been specifically designed to optimise operational efficiency, improve health and safety, and ensure compliance for construction projects.

Biosite’s purpose is to support the digital transformation of the construction industry, by being an innovator in developing technology and software solutions that give our customers peace of mind that they are in control of their sites. Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart of all Biosite solutions is the capture of quality data that is converted to valuable real-time insight, enabling our customers to make more informed decision making.

Following our recent acquisition by ASSA ABLOY and our continued success in the UK market, Biosite is expanding its team. Joining our Projects department, the Install/Service Engineer will be responsible for championing the Biosite proposition and successfully delivering the Installation/Service of its workforce management access control solution, on a flagship national infrastructure project. The successful candidate will have an opportunity to develop the role and make their mark in what is a rapidly growing technology company leading the way in workforce management for construction.   

The position will report directly to the Head of Projects and is a field-based role working in both a team of engineers and working alone.

Main responsibilities and tasks

• Supervision & engineering of Installations, Maintenance and Service visits.
• Liaise with clients on site and via telephone/email.
• Brief engineers & sign onto safe systems of work & complete point of work risk assessments
• Be lead on installation, service, maintenance, processes & improvements.
• Attendance and completion of Service/Maintenance & Installation Visits
• Installation of Access Control, Wireless Fire Alarms, and structured network cabling
• Commissioning of Installations to include functional tests and technical sign offs with Technical Support
• Managing teams van stock and/or ensuring ample spare parts and consumables are ready for engineers to complete daily duties. As well as ordering replacement stock with Stores Team.
• Surveying sites, writing up surveys/as fitted drawings and defining customer prerequisites for power, ducting, access doors, turnstile/pod and cabin positions.
• Maintaining exemplary standards & building rapport with customers
• Adherence to Health and Safety and Environmental Regulations
• Maintaining the teams’ tools and test equipment and ensuring they are properly calibrated.
• Assisting with development plans for engineers and training requirements
• Capturing ways of innovating excellence and product development opportunities out in the field and reporting them back to R&D team.
•  
• Management cover for Installation operations, including scheduling, production of RAMS, SSoW & Lift Plans.
• Ensuring engineer assets are issued and accounted for.
• Carrying out site audits and providing constructive feedback and development of engineers for continuous improvement.
• Report progress of works to Project Manager & Head of Projects.
• Coordinating team of engineers with correct access plant & equipment required to complete work.
• In depth trouble shooting, maintenance and repair on designated equipment.
• Completion of preventative maintenance such as health checks and contractual maintenance agreements.

Key working relationships (internal and external)

• Reporting to Head of Installation
• Liaising with customers on site and via telephone/email
• Liaising with other trades on site to ensure installation/Service/Maintenance visits are completed on time and to high standards.
• Liaise with senior customer management and site management, rapport building and listening to customers needs and adapting to changes.
• Liaise with Biosite Key account manager where necessary.
• Work closely with engineers to develop their skills and motivate them to complete work to the highest standard and efficient as possible.
• Report back to Health and Safety Manager & Project Manager improvements for safe systems of work and best site practices
• Report back to Quality board on issues and ways to develop products and services

Person Profile: Essential qualifications, experience, knowledge, and behaviours

• Ability to lead & supervise personnel.
• Well organised and punctual
• Excellent Communication Skills both verbal and written
• Good problem solver
• Ability to work on own initiative
• Ethical and trustworthy
• Always maintain a professional appearance.
• Competent in computer software packages that enable production of surveys/drawings and as fitted documents.
• Experience of engaging with customers in a high-pressured environment
• 5 years’ experience in security service/installation of access control or similar ELV/SELV cabling role.
• Valid Driver's Licence is essential.
• Valid ECS/CSCS Card
• SSSTS

Desirable

• Strong construction industry knowledge
• Computer literacy and understanding of PC hardware
• A good understanding of electrical wiring and equipment
• A good understanding of networking and routing
• IPAF, PASMA and 3-day first aid preferable
• NVQ Level 3 in Site Supervision

Salary and benefits

• 24 days leave, increasing 1 day/year after 2 years of employment
• Company pension scheme
• LGV company van and fuel card
• Tablet/Phone
• Laptop
• Training (Internally and Externally)

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.