Pre-Sales & Technical Engineer

Job Responsibilities:

• Attend to new sales enquiry, build relationships with current and new customer base

• Testing and troubleshooting of faulty products both indoors and on sites (if required)

• Promoting ASSA ABLOY brands to the end user, selling to the system integrators and/or distributors

• 10% focus on account management / 90% focus on technical & sales support

• Management and accountability of inventory & Non-inventory stocks both in-house and 3rd party warehouse

• Management of Warranty Claims/ Key Codes for customers with proprietary systems

• Maintenance of AASG office Access Control systems

• Provide technical support, advise and product training to Professional end-users, system integrators and distributors

• Liaise with ASSA ABLOY colleagues (local & oversea) to maximize customer service levels

• Preparation of Sales Promotional and/or marketing catalogues/materials for Sales personnel

• Follow up with Factories and/or customers for replacements products/parts

• Attend Sales Meetings, Product Promotions/Seminars, Training Sessions and other industry related functions when required

• Ensure clients are kept up to date with appropriate Catalogues, Samples and Point of Sale material

• Ensure <5% failure rates for all new batch of good

• Any other task as assigned by the Company from time to time

Job Requirements:

• Open to fresh ITE graduates and higher qualifications

• No experience is required

• Computer Literate (Microsoft Office)

• Self-motivated and good interpersonal skill

• Fluent in English

• Security System experience is preferred

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.