Factory Customer Service

Responsibility：

• Maintain Sales Order in Axapta system;
• Receive SO, follow up and make sure orders will be ship out on time;
• Communicate with customer and internal department to solve the reference orders issues;
• Assist shipping team arrange the shipment, make sure the good can be arrived at customers’ site smoothly;
• Send weekly report to Business Unit;
• Accurate order management and analysis;
• Follow up orders status timely and delivery follow up;
• Keep factory OFR.

Qualification

• Junior College or above
• Good at Spanish reading; writing and speaking
• Graduated with Spanish, have experience in customer service or related fields are preferred

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.