Software Quality Assurance Manager (HID4217)



An Amazing Career Opportunity for a Software Quality Assurance Manager! 

Location: Salt Lake City, UT

Job ID: 23284

US Citizenship required. 


Do you LOVE hands on quality analysis as much as we do? If you want to get out from behind your personal computer to behind a work computer, we want to hear from you!


Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 

HID’s Quality Assurance, Operations Department: 

The Software Quality Assurance Manager must be both an effective leader and a hands-on contributor to the Quality Assurance process. They will be highly engaged in the day-to-day planning, scheduling and organization of QA activities, stay ahead of the curve in QA techniques and practices, and lead the charge to implement a strong automation program. The position requires a solid knowledge of automation tools and the ability to write both automated and manual tests.

As our Software Quality Assurance Manager, you’ll support HID’s success by: 

  • Hiring and oversight of the QA personnel. This includes delegation of duties, task management, mentoring/skill development, and performance measurement and evaluation.
  • Working closely with our Systems Engineering, Product, and Development team in ensuring overall product release schedules are met while meeting quality goals and standards.
  • Identifying and raising risk factors to the Risk Management Committee for mitigation.
  • Working with the product manager to help define requirements and acceptance criteria for product features.
  • Writing and maintaining automated tests using different automation tools and developed in house testing frameworks.
  • Working closely with development to assure that code is feature complete and has high quality by writing automated tests and/or performing manual testing.
  • Identifying and triaging bugs and work with support and development to prioritize and fix them.
  • Working with DevOps and Ops to help ensure environments are setup and working correctly.
  • Identifying software vulnerabilities through rigorous testing procedures.
  • Developing ideas for software testing and the procedures to perform those tests.
  • Reviewing software bugs and highlighting the areas that are of issue.
  • Writing program codes to improve the automation process of testing software.
  • Creating test reports of quality testing.
  • Participating in the creation, implementation, and management of QA processes, tools, and supporting technology.
  • Owning the technical direction for quality and testing software components and systems.


What we will love about your background: 


  • Strong programming skills and coding knowledge in automation
  • Proficient in Java and VBScript
  • Excellent analytical and problem-solving skills
  • Fantastic communication and presentation abilities
  • Strong attention to detail.
  • Good project management skills.
  • Passionate about quality, automation, and continuous delivery
  • Experience with automation and testing frameworks
  • Detailed knowledge of application functions, bug fixing, and testing protocols.
  • Experience with testing hardware/software components that involve high user interaction.
  • Experience with designing and implementing mobile test automation solutions.
  • Experience with Scaled Agile and SAFe
  • Working knowledge of Jira and Confluence


Your Experience and Education include:             


  • Bachelor’s in Computer Science, Software Engineering or related field. Candidates with an equivalent education plus relevant work experience may also be considered.
  • 3+ years proven success in a QA or test automation role.
  • 3+ years of experience performing managerial duties that include resource balancing, project management, people management, and team growth and development.


Who you are as a Leader:


  • Exceptional communication skills, both written and verbal. 
  • Willingness to ‘roll up sleeves and dive deep into tactical work when necessary.
  • Good interpersonal skills, willingness to learn and continue to grow professionally.
  • Strong team player and ability to work well with others.
  • You proactively seek to implement diversity into your work, including valuing different backgrounds, experiences and thinking. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.
  • You will manage a team of like-minded analysts and is expected to share knowledge, skills, and experiences across the department.
  • You will also provide opportunities for career development, and willingness to educate and cross-train as interest, need, and time allow


Why apply? 


  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
  • Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.



HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 52,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. 

 #LI-HIDGlobal #LI-Onsite

Salt Lake City, UT, US, 84116

Production & Skilled Trades
Travel Required: 0%-10%
Mid-senior level

Nearest Major Market: Salt Lake City