Product Manager, Public Trust & PKI

An Amazing Career Opportunity for a Product Manager, Public Trust & PKI!! 

Location: Salt Lake City, Utah; Austin, Texas; Palm Beach Gardens, Florida

Job ID: 46302

The Product Manager, Public Trust & PKI oversees the organization’s Public Trust Certificate Program, ensuring compliance with CA/Browser Forum and other compliance standards. This role involves managing CA root certificates, conducting requirement analysis, and updating Certificate Policies and collaborating with other stakeholders to implement adherence to different standards. The Product Manager serves as the IdenTrust representative in the CA/Browser Forum and other standard bodies, collaborates with internal and external stakeholders, and ensures compatibility with operating systems requirements for public trust such as Microsoft, Google, and Apple.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identity and Access Management Solutions (IAMS): 

HID Global IAM products protect more than 85 million user identities. 

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale. 

Are you ready to make a difference? Join us and help shape the future of security. 

As our Product Manager, Public Trust & PKI, you’ll support HID’s success by: 

• Overseeing the Public Trust Certificate Program, ensuring full compliance with CA/Browser Forum baseline requirements (Server, S/MIME, Code Signing, Network Security, etc.).
• Serving as the primary point of contact and accountable owner for all matters related to public trust certificates.
• Managing CA root certificates, including embedding and lifecycle management across browsers and internet software platforms (e.g., Microsoft, Google, Apple).
• Creating, maintaining, and governing Certificate Policy (CP) and Certificate Practice Statements (CPS) for all public trust certificate programs.
• Representing IdenTrust as a member in the CA/Browser Forum and other relevant regulatory or standards bodies.
• Owning incident management end to end, including root‑cause analysis, cross‑functional coordination, response drafting, stakeholder review and approval, tracking through closure, and execution of corrective actions.
• Working closely with the Compliance team to ensure successful completion of audits such as WebTrust and SOC 2.
• Identifying, assessing, and mitigating risks associated with the issuance and management of public trust certificates.
• Ensuring internal processes, systems, and controls align with regulatory and industry requirements through close collaboration with Registration, PKI, SysOps, Delivery, and Compliance teams.
• Conducting requirements analysis and defining specifications for new certificate programs, roots, issuing CAs, and end‑entity certificates.
• Collaborating with engineering teams to translate regulatory and business requirements into product stories, technical designs, and data/process flows.
• Documenting and mapping public trust policy requirements to internal business operations, registration workflows, and certificate platform processes.
• Collaborating with customers and customer delivery teams to adjust certificate profiles and policies based on specific use cases.
• Promoting awareness of CA/Browser Forum ballots, discussions, and evolving compliance requirements across internal stakeholders.
• Staying informed on industry trends, emerging technologies, and changes in regulatory and standards requirements impacting public trust.
• Leading initiatives to improve the efficiency, effectiveness, and scalability of the public trust certificate program. 

Your Experience and Background include:  

• Experience within Public Key Infrastructure (PKI) or Cryptography and working with standard regulatory bodies such as CA/Browser Forum.
• In-depth knowledge of CA/Browser Forum guidelines and baseline requirements.
• Comfortable with dynamic and changing markets requiring continual assessment and adjustment and sometimes pivoting to achieve business objectives.
• Strong leadership and project management skills.
• Experience working in global teams and matrix organizations.
• Strong analytical and problem-solving abilities with customer service attitude.
• Ability to work collaboratively with diverse teams and stakeholders to achieve results.
• Bachelor’s degree in computer science, Information Technology, Cybersecurity or related field. Candidates with equivalent education, plus relevant work experience, may also be considered.
• 8+ years of experience IT security, certificate management, or a related field.
• Proven track record of managing public trust certificate programs and ensuring compliance with industry standards.
• Relevant certifications such as CISSP, CISM is a plus.
• Experience in Scaled Agile Framework (SAFe®) or Scrum Agile is a plus.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal