QA Software Specialist

This position primarily performs complex testing of software systems, but also performs testing of physical hardware.  Position conducts testing to assure new product introductions comply with design requirements, design specifications, and total quality objectives and standards.  Additionally, this position supports the creation and on-going maintenance of product user and technical guides and provides a lead role in root cause analysis, documentation, and reporting regarding product returns.  Working closely within a development team, the QA Specialist communicates with product developers and technical support specialists to identify and remedy product defects.  The QA Specialist drives improvements and efficiencies within the overall Product Development organization.

Essential Functions:

• Designs and implements complex test cases, creates test plans and develops manual or automated test cases and procedures.
• Performs testing on new software and hardware development projects and supports legacy platform products.
• Executes software and hardware application tests, generates test data and metrics, communicates test status and analyzes results.
• Acts as the “consumer advocate” on quality issues, researches and develops an understanding of the requirements for the product feature being tested, including how the users use the feature and their performance requirements for the features.
• Responsible for recognizing, documenting, and proposing solutions for process problems and defects that may be critical to products usability.
• Helps establish guidelines for testing.
• Records defects (using bug tracking software), including documenting information useful in the debugging process, evaluating test data, problem discovery, tracking and resolution.
• Supports and maintains product guides and manuals.
• Evaluates product returns for root cause analysis. Documents findings and provides oral and written reports to internal teams and to end-users as needed.
• Provides written and oral reports of test results to management and development team that are clear and concise.
• Manages priorities when assigned to multiple teams.
• Keeps abreast of evolving QA industry processes and standards.
• Perform responsibilities in accordance with all company standards, policies and procedures.
• Other duties as assigned.

Minimum Qualifications:

• Analytical, detail oriented and highly organized.
• Associates degree in Computer Science, Information Technology, OR equivalent experience.
• Ability to develop automated test software, create test routines, etc. for hardware and software products.
• Familiarity with relational database design, good knowledge of Microsoft SQL with the ability to create database queries.
• Experience with black box and white box testing techniques and methodologies.
• Mastery of unit, integration, performance, and stability testing techniques.
• Experience with JIRA, Zephyr, and Confluence testing and documentation tools.
• Experience working in a development team environment and ability to influence the quality of the product in that environment.
• Exceptional written/verbal communication skills.
• Excellent problem solving/troubleshooting skills.
• Technical writing skills.

Preferred Qualifications:

• Diverse hardware and software technology experience (across databases, operating environments, application platforms, delivery models, etc.).
• Exposure to multiple software development methodologies.
• Background experience in software security threat analysis and techniques.
• Software development skills for creating applications in support of product testing.
• Experience in troubleshooting electro-mechanical products for root-cause determination.

Medeco is a VEVRAA Federal Contractor/EO employer:  Veterans/Disabled, and other protected categories.

Physical Requirements:

• Ability to walk, stand and sit for period of time.
• Ability to remain seated for long periods of time while working on a computer or documentation, etc.
• Must have manual dexterity to operate computer keyboard and standard office equipment.
• Must be capable of withstanding long periods of viewing data on a computer screen and/or in paper format.
• Ability to interact with a diversity of people and diverse levels of personnel.
• Ability to travel as necessary for the positions described.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. The work environment is indoors. The position does not travel.  Important Notices: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the property.

Please apply at www.medeco.com or www.assaabloy.com.  Paper applications are available, or accommodations can be requested by calling our jobs hotline at 540-380-1608.

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