Program Manager


An Amazing Career Opportunity for a Program Manager!

Location: Latin America

Job ID: 10106


Are you looking for the opportunity to join a global team and make a big impact within your role?


As a Program Manager in HID Global you will have the chance to drive change and work with a cross-functional team. You will be responsible for the execution and the delivery of government-based credentials and software solutions. We are looking for a someone who is a team-player, is customer centric and wants to grow and develop in a leading technology company. If this is you, keep reading!


Who are we? 


HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 


HID's Citizen's Identification Business Area:

As the fastest growing solution provider in citizen identity, HID Global is challenging the status quo with its collaborative approach to solutions delivery. We are positioned to deliver complex, scalable, and future proof government programs, while empowering local government and partners.


As our Program Manager, you’ll support HID’s success by:


  • Managing all programs dimensions: including contracts, plans, financials, supply chain, quality.
  • Interacting directly with the CID software and credentials team(s) to develop and deliver both solutions and credential based on the contractual obligations of the assigned program
  • Defining the client and suppliers’ contracts with support of legal and sales, analyzing legal risks and maximize back-to-back coverage
  • Analyzing and mitigating risks on all program dimensions
  • Managing and resolving issues arising in the program lifecycle
  • Consolidating and maintaining synthetic reporting to support decision making
  • Leading, participating in and supporting your organization in the preparation and execution of regular program status reviews meetings with the management team
  • Delivering client service excellence: building a solid relationship with the clients by ensuring regular visits, demonstrate strong support to the client needs
  • Managing customer expectations and relationships. This will assist and aid in the development of long-term relationships and additional project farming opportunities
  • Developing expertise and continuous improvement: analyze issues and opportunities for improvement in the program management discipline
  • Building a solid knowledge of the specific program management challenges for the Identity Solutions business


What we will love about your background:


  • Direct experience of managing large programs and solid knowledge on end-to-end project lifecycle, or managing substantial parts of the project lifecycle
  • Excellent organization skills with experience of presenting to all levels of an organization and key stakeholders
  • A Team player who is proactive in their duties and a can find solutions to challenges presented to them
  • Thorough understanding in ISO standards as it relates to Passport and Card technologies
  • Working experience in change discipline, risk and issue management and good knowledge of a recognized PM method


Your Experience and Education include:


  • Undergraduate college degree or equivalent, degree within Engineering is preferred
  • Minimum 5 years’ experience in program management. Government related eID or ePassport experience favorable
  • PMP Project management certification required. Must be up to date and active
  • Ability to effectively communicate in the English language, both verbally and in writing.
  • Additional verbal and written languages (Spanish, Portuguese, French, Arabic or other) is a plus


Why apply? 


  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


This opportunity may be open to flexible working arrangements.


HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. 


São Paulo, São Paulo, BR, 05038-001

Project/Program Management
Mid-senior level