Director of Operations

An Amazing Career Opportunity for a Director of Operations!!

Location: Romano, Italy

Job ID: 50338

The Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly & Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities.

The Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. The role is based in Italy, preferably Romano Canavese, and requires regular travel between SDI locations. As SDI continues to grow through M&A, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Secure Issuance (SI):

Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.

As our Director of Operations , you’ll support HID’s success by:  

• Lead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments.
• Provide overall leadership for Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations.
• Translate SDI strategy into short- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area.
• Ensure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards.
• Drive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles.
• Lead, coach, and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.
• Partner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role.
• Support M&A and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations.
• Define and maintain Operations policies, procedures, governance, and management routines across SDI sites.
• Review and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas.
• Monitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required.
• Ensure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization.
• Oversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes.
• Ensure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments.
• Lead cross-site improvement initiatives focused on quality, safety, delivery, cost, efficiency, standardization, and process maturity.
• Represent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives.
• Maintain effective stakeholder relationships with internal teams, suppliers, customers when escalations require senior operational involvement, and HID/ASSA ABLOY corporate functions.
• Contribute to the long-term SDI operating-model design, including future integration of newly acquired companies and expansion of operational scope.

Education and/or Experience 

• Significant senior operations leadership experience in an international manufacturing or industrial technology environment.
• Proven ability to lead multi-site operations and to manage through local operational leaders.
• Experience leading functions such as Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities.
• Strong understanding of operational planning, budgeting, KPI management, cost control, delivery performance, quality systems, and continuous improvement / lean manufacturing principles.
• Demonstrated leadership capability, including coaching, performance management, organizational development, and cross-functional stakeholder management.
• Fluent English language skills, written and spoken.
• Willingness and ability to work from Italy, preferably Romano Canavese, and to travel regularly between SDI locations.
• Ability to operate effectively in a matrixed, international organization and to communicate with senior stakeholders across countries and functions.
• Must be legally eligible to work in the country in which the candidate is hired.
• Experience integrating acquired companies or harmonizing operations after M&A activity.
• Experience with ISO 9001, ISO 14001, ISO 27001, or comparable quality, environmental, safety, and information-security management systems.
• Experience in secure document issuance, identity, industrial automation, machine-building, printing, or high-precision equipment environments.
• Experience working across Italian and Dutch operations or comparable cross-country European manufacturing organizations.
• Italian language skills, written and spoken.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in résumés and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter's review is complete.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal