Representative Customer Service (General Calls)

ASSA ABLOY

 

🌟 Customer Service Superstar Wanted! Join Our Team Today! 🌟

Are you a pro at turning frowns upside down? Do you thrive in a fast-paced environment where no two days are the same? If you're ready to unleash your exceptional customer service skills, we want YOU to be a part of our team!

 

Why Join Us?

🚀 Launch Your Career: Elevate your career in our dynamic and rewarding work environment. As a Customer Service Superstar, you'll gain valuable skills that will set you up for success in any industry.

🌎 Global Impact: Interact with customers from across the United States! Your excellent communication skills will be the bridge between our products and the people who love them.

🤝 Team Collaboration: Work hand-in-hand with various departments to ensure our customers receive top-notch service. Your teamwork will be the key to our success.

 

Your Responsibilities:

📞 Customer Interaction: Be the friendly voice that assists customers with inquiries, provides product info, and addresses concerns via phone, chat, and email.

💡 Problem Solving: Turn complaints into solutions! Use your skills to handle complaints, process orders, and assist with special requests.

🌈 Product Guru: Know our products inside out! Share your knowledge with customers and colleagues to ensure everyone is in the know.

🤖 Tech Whiz: Navigate computer programs with ease. From ERP systems to Microsoft Office, you'll master the tech tools to get the job done.

🚀 Multi-Tasking Maestro: Keep the plates spinning! Juggle tasks efficiently to provide excellent service without missing a beat.

 

Qualifications:

🎓 Education: High school diploma or GED with some college or technical training.

💼 Experience: 2-5 years of customer service experience

 

Ready to embark on an exciting customer service journey? Apply now and let's create amazing experiences together!

 

Join us in shaping smiles, one customer at a time. We're an equal opportunity employer, and your unique talents are what we're after.

 

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Phoenix, AZ, US, 85044

Customer Service & Contact Center Operations
No Travel Required
Entry level
29-Feb-2024


Nearest Major Market: Phoenix