Regional Operations Director - Region 4 - Phoenix


Are you a leader with a passion for both operational excellence and business development? Do you possess the ability to analyse complex business issues and turn vision and strategy into practical, actionable, and quantifiable plans? Are you a self-starter, excited to be in a newly created role aimed at strengthening our regional strategy and organization in order to better support the needs of our customers, employees and drive our future growth?


If so, we should talk about this newly created position!


ASSA ABLOY Door Group is looking to add a Regional Operations Director (our internal title is Head of Hollow Metal) for our Western Region which includes our Stiles brand in Ceres, CA and the following regional manufacturing facilities: Southwest Service Center in Ontario, CA; Northwest Service Center in Kent, WA; Rocky Mountain Service Center in Aurora, CO and our brand new Phoenix Service Center (coming soon). Reporting into the President of the Door Group, this position will be driving the strategic direction and operational performance of the Door Group business in the region.


You’ll invest the largest portion of your time in two areas:

  • Working with the leadership of the Door Group companies located in your region and the leadership of our national brand factories to drive the operational performance required to meet the needs of our customers, improve customer satisfaction and drive growth in the region.
  • Playing a leading role in business development in the region, which will involve working with the Door Group leadership and Door Security Solutions (DSS) Regional leadership to define the strategy for the region and create polices, programs and initiatives that will drive the sales of doors and frames.  You will also maintain high touch points with customers to improve their experience.


You will also:

  • Own and drive the strategy in the region to achieve operational success, growth and strong customer relationships
  • Drive accountability for both operational targets and business results at the Door Group companies located in your region and the regional overall by working with the local Door Group leadership
  • Partner with management in Door Group national manufacturing group to ensure best in class service for our customers and the development of our national brands
  • Work with the Door Security Solutions leadership in your region to develop and support sales strategies to meet growth objectives
  • Maintain direct interactions with key partners in the region
  • Work with DSS, regional specialists and pricing teams to ensure that the Door Group is offering the best solution for projects in the region
  • Work with our branding and pricing teams to best utilize our portfolio and ensure the correct positioning and competitiveness in the region
  • Identify strategic investment opportunities and product development opportunities presenting a business case for moving forward
  • Make recommendations for strengthening the regional focus of our support selling teams
  • Maintain an approach with a lean and operational excellence focus
  • Coach/mentor stakeholders at all levels to support them through the adoption of lean principles and practices
  • Play a key role in ensuring that our site leaders and their teams are identifying and implementing programs and actions that support a healthy and safe working environment
  • Lead, motivate and develop the team on an ongoing basis and provide feedback, counsel and coaching to drive practices and processes and overall company performance. Support the development of our regional teams



  • Bachelor’s degree or equivalent experience
  • 10+ years of experience in the door and hardware business, architectural / construction or related industry with at least 5 years’ experience in an operations role
  • 7+ years’ experience in a managerial role with responsibility for directing a staff
  • Previous acquisition experience a plus
  • Proven record in business planning and analysis, business development and continuous improvement
  • Ability to travel throughout the region and the US up to 50%


What we offer

We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

  • Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
  • A competitive salary and incentive schemes.
  • Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition and well-being programs … to name just a few!


We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at



Let’s create a safer and more open world - together!



AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran




We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.


As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.


As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Phoenix, AZ, US, 85044

General Management
Travel Required: 31%-60%
Mid-senior level

Nearest Major Market: Phoenix