Store Sales and Operations Officer

JOB TITLE: Store Sales and Operations Officer - YSS

QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Willing to Travel on a regular basis from Luzon to Mindanao.
• Strong skills in Office applications, i.e. Excel, PPT, among others.
• Required Skill(s): Operations, Training, Customer Service, Local Store Marketing, Employee Management, Keen to details, Ability to think quickly, logically and analytically.
• At least 1-2 year(s) of working experience in the related field is required for this position.

JOB RESPONSIBILITIES: OPERATIONS:

• Responsible for the store’s sales achievement and growth.
• Provide plans to hit sales achievement & transaction targets.
• Visits all the stores on a regular basis including VizMin Stores
• Assist Franchisees and Sales Associate’s with their operational concerns during Mall Hours (Mondays to Fridays including Holidays)
• Oversees inventory, support needs, and undertaking order management structure by guiding Sales Associates.
• Engage Sales Associates to provide high-quality customer support, ability to direct respond, and react to customers.
• Motivates, supervises, and evaluates the performance of assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Develop, establish, and implement an appropriate Operations Manual, Policies and Guidelines.
• Continuously audit existing process and policies to ensure efficient operations
• Create and Implement Local Store Marketing Activities/Marketing Programs
• Conducts Sales Associate Meeting ASSA ABLOY Philippines
• Design high impact learning and development training materials.
• Develop Training-hub/Central Kitchen
• Identify employees' skills gap by performing thorough training needs assessment.
• Execute training programs for all stores (Technical/Product, Management and Sales)
• Conducts, facilitates, and evaluates immersion and Training for newly-hired Sales Associate • Monitors performance progress of Sales Associate after the on-site-training • Facilitates examination for Sales Associate every after 3 months.

QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Willing to Travel on a regular basis from Luzon to Mindanao.
• Strong skills in Office applications, i.e. Excel, PPT, among others.
• Required Skill(s): Operations, Training, Customer Service, Local Store Marketing, Employee Management, Keen to details, Ability to think quickly, logically and analytically.
• At least 1-2 year(s) of working experience in the related field is required for this position.

JOB RESPONSIBILITIES: OPERATIONS:

• Responsible for the store’s sales achievement and growth.
• Provide plans to hit sales achievement & transaction targets.
• Visits all the stores on a regular basis including VizMin Stores
• Assist Franchisees and Sales Associate’s with their operational concerns during Mall Hours (Mondays to Fridays including Holidays)
• Oversees inventory, support needs, and undertaking order management structure by guiding Sales Associates.
• Engage Sales Associates to provide high-quality customer support, ability to direct respond, and react to customers.
• Motivates, supervises, and evaluates the performance of assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Develop, establish, and implement an appropriate Operations Manual, Policies and Guidelines.
• Continuously audit existing process and policies to ensure efficient operations
• Create and Implement Local Store Marketing Activities/Marketing Programs
• Conducts Sales Associate Meeting ASSA ABLOY Philippines
• Design high impact learning and development training materials.
• Develop Training-hub/Central Kitchen
• Identify employees' skills gap by performing thorough training needs assessment.
• Execute training programs for all stores (Technical/Product, Management and Sales)
• Conducts, facilitates, and evaluates immersion and Training for newly-hired Sales Associate
• Monitors performance progress of Sales Associate after the on-site-training
• Facilitates examination for Sales Associate every after 3 months.