Service Technician

About the company
 

Record - Your global partner for entrance solutions

Record Automatic Doors (part of ASSA ABLOY) is an industry-leading manufacturer of automatic door systems and offer end-to-end entryway solutions to suit any business’ individual needs. Founded in Switzerland, Record combines its global presence with local reach to achieve customer satisfaction and success, pushing the boundaries of product innovation.

Record’s product range includes top-quality sliding doors, swing doors, revolving doors, hermetic doors, security entrance solutions and accessories - together with their well-known maintenance service.

About the role – Service Technician

The successful candidate will be responsible for for the delivery of various service and maintenance offerings of AAES RAU. This includes installation, repair, emergency breakdown and other maintenance services required by AAES RAU customers within our product range.

Reporting to the Service Manager, the role is responsible for:

• Install, repair and maintain the RAU doors product range
• Service to comply with Australian standards AS5OO7
• Complete paperwork/documents as per quality and timeliness standard
• Liaise with customers in relation to repairs and installation
• Liaise with Service Coordinators or Planners on any issues that may arise from sites and other services in a timely manner

Qualifications

• A minimum of 3 years’ experience a Service Technician
• Experience preferably in the building materials, service and/or installation industry
• Knowledge of maintenance processes
• Geographic knowledge of city/state
• Technical understanding of automatic sliding, swing and revolving doors and associated equipment

Benefits

• Work with a global organisation with strong industry growth prospects
• Complete on-the-job training!
• Great wages and benefits 
• Be part of a market-leading team
• Tools of trade provided

Record Automatic Doors is an equal opportunity employer. All employment is decided based on qualifications, merit, and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experience. As part of our recruitment process, candidates may be asked to complete online psychometric testing, medical assessments (including alcohol & other drugs) and virtual interviews.
 

How to apply
Please apply with an updated CV/Resume and cover letter showing your suitability for the role
 

Record – Building the future one door at a time – for more than seven decades.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.