Sales Representative, Inside Sales

Sales Representative, Inside Sales

Are you an enthusiastic and solution-driven sales professional ready to make an impact with a global leader in safety and security?  Do you get energized by helping customers, building relationships, and being part of a mission that keeps people and places protected? If that sounds like you, the Sales Representative, Inside Sales role at ASSA ABLOY might be perfect for you!

Our business is expanding, and we are hiring for multiple positions as we build our dynamic sales team in Orlando, FL. In this role, you will join a fast-paced environment, connect with people, and support customers across healthcare, K‑12, universities, military facilities, and more – industries where your work truly matters.

Location: This is an onsite position based in Orlando, FL.

What you will be doing:

ASSA ABLOY provides unsurpassed security and life-safety solutions, as well the essential support services to ensure well-functioning doorway systems in the commercial building industry.  As an Inside Sales Representative, you’ll be at the heart of our customer experience – building relationships, solving problems, and driving revenue through meaningful engagement.

Customer Service/Inside Sales:

• Build strong, lasting customer relationships.
• Manage issue resolution (expedites, RGA’s, CCF’s, and more).
• Drive revenue by managing target accounts through our Inside Sales Outreach Program.
• Share qualified leads with the broader sales team.
• Partner with internal teams to get our brands approved for project work and support substitution requests.

Sales Operations:

• Keep customer data accurate and up to date.
• Manage the lead generation process from start to finish.
• Serve as a Salesforce power user.
• Support sales revenue allocation and reporting.
• Prepare monthly sales reports that help guide business decisions.

Event Management:

• Coordinate internal and external training events.
• Support fleet (MIS) events.
• Assist with trade show planning and execution.
• Manage meetings and events that bring our teams and customers together.
• Distribute and follow up on leads in partnership with outside sales.

Additional Responsibilities:

• Provide backup support for Pricing and Quoting administration.
• Jump in on other projects as needed — your flexibility makes you a standout!

What we are looking for:

• Bachelor’s degree (business or related field preferred) or equivalent experience.
• Minimum of 2 – 3 years of relevant experience.
• Proficiency with Microsoft Office tools.
• Experience with CRM systems, reporting tools, and contact management platforms.
• Industry experience is a plus but not required.
• Can-do, entrepreneurial spirit.
• Strong communication skills — you’re clear, confident, and personable.
• Excellent attention to detail and pride in delivering accurate work.
• Ability to juggle multiple tasks and manage time effectively.
• Talent for organizing information from many sources into clear content and reports.
• Strong follow‑up habits and a commitment to customer satisfaction.

What you can look forward to:

We offer a competitive compensation and benefits package, including bonus, a 401(k) plan, education assistance, and numerous growth opportunities as part of an environment that reflects our commitment to our employees. The wage range for this role considers a broad scope of factors that are considered when making compensation decisions. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. This salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time.

“Let’s open the doors to the future – together!”

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.