Product Specialist (EMS)

Can you bring your experience to our team at ASSA ABLOY? Join our team based in Olney, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What would you do as our Product Specialist (EMS)

As our Product Specialist within the Product Management team, your mission would be to support the regional Commercial teams, enhancing their product knowledge and supporting them on the right questions to ask of prospects so that we can accurately specify and deliver a solution that meets their needs.

You would become a subject matter expert for Equipment Management Solutions. You would develop a deep understanding of our intelligent locker solutions - technically, commercially and from an end user perspective. You would be assisting the Product Manager (EMS) in managing critical customer projects from concept right through to delivery, unblocking any areas of challenges and proactively helping manage customer expectations via the Commercial teams.

You would also be responsible for:

• Support and Training - Assisting the Product Manager (EMS) in improving regional teams' self-reliance in managing intelligent locker solution projects
• Tools and Guides Development – Helping to create and refine tools that simplify project specification and pricing
• Proposal Management - Supporting critical locker proposal from solution design to Purchase Order, resolving challenges and ensuring customer communication
• Collaboration - Working closely with R&D, sales, and production teams to ensure timely delivery of bespoke customer orders
• Market Intelligence and Customer Insights - Attending meetings and industry events to gather and share customer feedback, market intelligence, and contribute to product strategy

The skills and experience you need

We are looking for someone who has:

• Solid experience working in a B2B-technology solution space, ideally in a sales, pre-sales or a product specialist role in the provision of electronic solutions (i.e., combining both hardware and software requirements)
• Confidence with the ability to develop effective working relationships at a variety of levels and a customer-focused mindset
• Organisational and analytical skills as well as skills in asking the right questions to solicit key requirements about functional as well as non-functional aspects (performance, user experience, flow)
• Proven balance of commercial and technical prowess with a keen ability to assess the priority, urgency and importance of issues or challenges.
• Active listening skills, with outstanding communication and presentation skills.

Beneficial skills include experience in the equipment/asset management solutions space, proficiency with Jira and Confluence, and strong negotiation and partner management abilities. Project management expertise is highly advantageous, particularly in solutions involving both hardware and software components. Familiarity with multiple aligned vertical markets is also valuable.

What we offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills
• A competitive salary and incentive schemes

We review applications regularly, so don’t wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Dominika Nalepa, Talent Acquisition Business Partner, at dominika.nalepa@assaabloy.com

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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