Business Operations Coordinator

Do you have the ability to play a vital role in supporting the commercial efficiency and customer service standards of the business? Join Traka UK, part of the ASSA ABLOY Group, based in Olney, and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What you would do as our Business Operations Coordinator

As a Business Operations Coordinator at Traka, you will be focus primarily on sales administration, spares order management, customer account creation, and process coordination, ensuring all sales activities run smoothly from enquiry through to invoicing. Reporting to the Commercial Services Manager, the role supports exhibition preparation, meeting organisation, and provides secondary administrative support to project operations when required.

You would also:

• Manage customer account setup and sales order processing, ensuring compliance with SOP and company policies. Maintaining accurate data in CRM and order systems, and coordinate with internal teams to ensure timely and efficient order fulfillment.

• Manage spares orders and customer inquiries, ensuring timely responses and accurate fulfillment. Coordinating with suppliers, warehouse, and internal teams for stock availability and on-time delivery, maintain detailed records, and provide regular status updates to customers and stakeholders.

• Prepare and issue sales documentation (quotes, contracts, proposals) and ensure proper storage for audit and compliance.

• Coordinate logistics and materials for exhibitions, trade shows, and meetings, including displays, promotional items, and technical setups. Ensuring meeting rooms are prepared with all required materials and arrangements.

• Identify and implement opportunities to streamline administrative processes, supporting improved workflows, templates, and reporting tools. Providing administrative support to the Project Managers and Scheduling Team when required.

The skills and experience you need
We are looking for someone who has:

• Previous experience in sales administration, commercial support, or customer service role.

• Experience managing spares or parts orders and handling related customer enquiries.

• Strong organizational and multitasking skills with a high level of accuracy and attention to detail.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and CRM systems, or electronic order management tools.

• Excellent communication and interpersonal skills, with the ability to liaise effectively across departments, with the ability to work independently and prioritize workload in a fast-paced environment. outcomes under pressure.

Moreover, experience in supporting trade shows, exhibitions, and client events, with strong knowledge of invoicing, logistics coordination, and supply chain administration, will be a strong plus.  Familiarity with technical and security product sales and project processes, and a proactive, solution-oriented approach focused on process improvement and delivering excellent customer experience, will be an advantage

What we offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer: 

• 25 days holiday + bank holidays.

• Ex-gratia day for Christmas Eve.

• Access to an online benefits portal.

• ASSA ABLOY Family Brand discount (Yale).

• 2 x Annual salary life cover.

• Company Pension scheme standard 5%.

• Bi-annual discretionary bonus.

• Access to Employee Care scheme.

We review applications regularly, so don't wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde at giulia.virde@assaabloy.com.

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.