Field Service Engineer

Join our team!
Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled Field Service Engineer and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at both verbal and written communication, collaboration and unrelenting innovation, we want to talk to you. If you bring passion, flexibility and respect to the table, you just might be the right fit for our team. While working at IAI, you most definitely will recognize our informal work atmosphere, open culture, respectful interaction among colleagues and flat structure.


Your responsibilities
The Field Service Engineer is responsible for periodic and corrective maintenance of machines at the customer sites, based on work instructions. The Field Service Engineer detects and solves malfunctions and complaints in terms of electronics, mechanics, pneumatics, software and process technical parameters. Work is carried out both locally (approximately 25 percent) and internationally (approximately 75 percent). You visit the customer sites for a maximum of two weeks and preventive maintenance is usually carried out together with your colleague. While working at the IAI site, you repair systems and parts and solve malfunctions and customer complaints by telephone and email. As a Field Service Engineer, you advise clients on the effective deployment of upgrades and spare parts. You define and report structural problems and findings for improvement to the Team leader Service. In terms of administration, you prepare service reports and keep machine lists up to date. Employment of a Field Service Engineer starts with an internal on the job training. Not to forget, you are the ambassador of IAI at the customer site!

What we expect
You have a higher educational degree in technical studies. We expect you to have work experience in terms of mechatronics (including pneumatics) and electronics. Experience with laser technology and software would be an advantage. Excellent written and spoken Dutch and English is required and additional languages are desired. Since this position includes (international) travel and fieldwork, you must possess or can acquire a valid passport. You are located in the Netherlands.

Job values
Adventurous? Visit 15 countries per year
Challenging work activities with lots of variety
Independent position with great responsibility
Challenging technologies and rapid development

What we offer
IAI offers a competitive salary and yearly profit distribution. Secondary employment conditions include a company defined contribution pension, complete payment of occupational disability insurances by the employer, a travel allowance and the possibility to participate in collective health insurances. We offer Dutch and (online) English classes to our employees who want to improve their language skills. You receive 32 leave days, if you promise to send us a postcard from your holiday destination! Since IAI is part of HID Global, a subsidiary of Assa Abloy, we also provide you with international career advancement opportunities.

If you are sure that you want to be part of our team, you should apply by completing our application form. Perhaps, we can call you our new colleague soon! Applying for a certificate of conduct (VOG) is a mandatory part of the application process. When we hire you, we will perform additional clearances at the start of your employment.


HID Global is an equal opportunities employer

HID Global powers the trusted identities of the world's people, places and things. Every day millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfil their potential. Headquartered in Austin, Texas, HID Global has over 3,500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.

North Brabant, NL, 5500

Production & Skilled Trades
Mid-senior level