Order Entry Representative

Do you possess excellent analytical and problem-solving skills? Do you enjoy working as part of a team? Do you feel that you are extremely detail-oriented? Are you looking for a rewarding challenge?

If you answered yes to these questions, we should talk!

Concept Frames (an ASSA ABLOY company) is expanding our Order Entry Team and is adding an Order Entry Representative.

This role will be based on-site out of our Newton, North Carolina manufacturing facility.

ASSA ABLOY is a global leader in opening access solutions. Our Group focuses on the manufacturing of steel doors and frames within the commercial market catering to such industries as hospitality, healthcare, aerospace, defense, sporting venues and education.  

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Order Entry Representative?

As an Order Entry Representative, you will enter orders placed by our customers into the system for manufacturing. This includes interpreting product specifications and researching drawings. Confidentiality is a must due to the sensitive nature of various competitive and industry documents and materials this position will be in contact with.

You would also:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
• Assist manufacturing and customers with technical inquiries.
• Communicate with customers on discrepancies, order conflicts, and/or application conflicts.
• Provide technical and problem-solving support to manufacturing & customers.
• Interpret hardware templates and prepared detailed drawings for manufacturing requirements.
• Review order forms and prepare orders for processing.
• Assist as a backup to the front desk when needed by answering phones, invoicing, etc.
• Be available for overtime on occasion.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy 

The Skills and Experience you need:

• High School Diploma, GED or Silver CRC.
• Bachelor’s degree in general business or management would be a plus.
• Proficiency with Math, Basic Geometry and Algebra.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Excellent interpersonal communication skills, both verbal and written for communicating effectively with customers and co-workers.
• Good organizational, planning and follow up skills along with a sense of urgency.
• Must excel working in a fast-paced environment.

What we offer

We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary and incentive schemes.
• Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition and well-being programs … to name just a few!

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.