E-Business Product Information Specialist

E-Business Product Information Specialist – Accessories Group

Location: New Haven, CT; Berlin, CT; Rockwood, PA; Monroe, NC

Introduction:

We are seeking a dynamic E-Business (Commerce) Product Specialist to join our team. This role requires a blend of technical savvy and commercial acumen, aimed at enhancing our product information tools and delivering a superior online customer experience. The ideal candidate will be instrumental in developing and executing a comprehensive online strategy, maintaining our e-business product catalog, and managing our Product Information Management (PIM) and Digital Asset Management (DAM) systems. If you are passionate about e-commerce and have a knack for data and systems management, we invite you to apply.

Responsibilities:

• Oversee the design, development, and ongoing enhancement of our e-business product catalog, ensuring optimal user experience and brand consistency
• Act as the primary user of PIM and DAM systems, managing product data and digital assets
• Define PIM structures to effectively distribute content across various channels
• Liaise with internal data stewards to maintain high data quality standards and consistency across all platforms
• Address data inquiries from customers and other stakeholders, ensuring timely and accurate responses
• Oversee the backlog of internal and external user requirements, prioritizing as necessary
• Support technical teams in data migration and integration, providing testing and operational assistance
• Produce and analyze reports to monitor data quality, consistency, and utilization
• Manage content updates across multiple platforms, streamlining processes for efficiency
• Aid in the configuration and management of tools such as product configurators and selectors
• Develop and provide training materials for PIM and DAM system end-users
• Offer user support for the PIM system, handling requests and managing user administration
• Take on project management duties for significant initiatives as required

Minimum Requirements:

• Proficiency in product information management systems and best practices
• A minimum of 3 years’ experience in eCommerce, website/portal management, or related fields
• Proven track record in managing eCommerce platforms (e.g., Shopify, WooCommerce, Salesforce Commerce Cloud, etc.)
• Exceptional analytical, problem-solving, project management, and organizational skills
• Ability to thrive in a fast-paced, deadline-oriented environment
• BA or BS degree or equivalent

Nice to Haves:

• Familiarity with Atlassian tools (Jira and Confluence, and/or Assana)
• Proficiency in HTML, CSS
• Experience in collaboration with development teams
• Technical understanding of B2B e-Business solutions (marketplaces, EDI flows, etc.)

Join our team and be at the forefront of building our organization’s digital revolution!

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.