Operations Manager

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Key & Asset Management (KAM) Oceania for an Operations Manager.

Part of Global Solutions, KAM Oceania, is responsible for global brands Traka and KEYper within the Oceania region. Our offering within key and asset management serves a core security need within many industries. Our solutions cater to organizations seeking efficient key and asset management systems, ensuring security, accountability, and operational efficiency across various sectors.

Key and asset management involves the organized and secure control of physical keys, equipment, and other assets. It encompasses the tracking, monitoring, and accountability of keys and assets throughout their lifecycle. 

Your Role in Keeping the Future in Safe Hands… 

As the Operations Manager for the KAM Oceania, you will have the opportunity to lead the operational excellence for the region and success of the operations, production and manufacturing areas of the business.

Reporting directly to the General Manager, and collaborating with the global Head of Operations, you will be responsible for taking ownership of the operational excellence strategy for the business. This position will oversee day-to-day operations, lead the operations team and work directly with both product and logistics suppliers – ensuring excellence in quality, safety, security and customer service.

What you will do… 

➢ Develop and implement the strategy for Operational Excellence within the region.

➢ Manage supply chain and critical supplier relationships.

➢ Manage logistics, import and export areas for the business.

➢ Co-ordinate inventory management activities including monthly reporting.

➢ Co-ordinate production and manufacturing resources to deliver on quality assurance, lead times and customer service.

➢ Support your team to ensure daily and weekly production targets achieved; be hands-on when required.

➢ Collaborate with other senior leaders across business areas to maximise the full potential of the business and deliver excellent customer service.

➢ Lead, motivate and develop an exceptional Operations team.

➢ Manage health, safety and environmental aspects of the business to ensure they are upheld to the highest standards.

➢ Collaborate with Finance team for management of stock, operational costs and reporting.

➢ Support R&D team in project coordination, supplier management and procurement.

➢ Perform other tasks as directed by the Manager from time to time.

➢ Maintain a customer focus whilst upholding the company’s reputation for safety, security and quality.

What we expect of you… 

➢ Proven experience in Operations Management, ideally within the security industry.

➢ Strong leadership and communication skills and experience, with the ability to collaborate across business functions.

➢ Proven ability to manage supplier relationships, budgets and performance metrics.

➢ Willingness to maintain and/or complete a relevant security industry-based clearance.

➢ Australian Citizenship.

➢ Customer-centric mindset, with the ability to understand and anticipate both internal and external stakeholder needs.

➢ Commitment to continuous improvement, operational excellence and high-quality output.

➢ Ability to thrive in a fast-paced, high growth environment; willing to be hands-on and take initiative.

What you can expect from us… 

➢ Innovative Culture: Be part of a forward-thinking company that values creativity and embraces new technologies.

➢ Career Growth: Comprehensive and career-development resources to expand your skills and maximise your potential.

➢ Supportive Environment: Enjoy a collaborative team atmosphere where diverse perspectives are valued and growth is encouraged.

Benefits that matter… 

➢ Birthday Leave: Celebrate your special day with an extra day off.

➢ Training & Certification: Get assistance with training and certification to advance your career.

➢ Flexible Working Arrangements: Balance your work and personal life with our flexible hours. 

➢ Office Perks: Enjoy complimentary coffee, snacks, and a dynamic workspace.

Application 

You can submit your application by clicking ‘Apply Now’. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us 

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.