Manager - Supply Chain

Job Description 

Job Title: Manager – Logistics & Warehouse  

Business Vertical: Supply Chain Management (SCM) 

Location: Mumbai 

Reporting To: Director & Head of SCM – SAARC 

Division/Company: ASSA ABLOY Opening Solutions India Pvt. Ltd. 

Position Summary 

ASSA ABLOY is seeking a dynamic and results-driven Manager – Logistics & Warehouse to lead end-to-end inventory, warehouse, and logistics operations for its India business. This is a high-impact leadership role that demands strong analytical capabilities, deep operational expertise, and the ability to drive performance across warehouse management, order fulfillment, transportation, and export-import (EXIM) processes. 

The ideal candidate is a proactive, data-driven leader with a continuous-improvement mindset, capable of collaborating across functions and delivering measurable gains in cost efficiency, service levels, and operational accuracy. 

Key Responsibilities 

Inventory & Warehouse Operations 

• Ensure inventory accuracy through robust control mechanisms, cycle-count programs, and regular audits. 

• Monitor and optimize warehouse operations, ensuring timely dispatch, storage efficiency, and strict adherence to SOPs. 

• Maintain optimal stock levels by tracking quantities, monitoring expiry cycles, and minimizing waste or obsolescence. 

• Oversee order management KPIs to ensure alignment with customer SLAs and internal delivery timelines. 

• Manage sales returns and credit note processes in line with company policies. 

Logistics, Transportation & EXIM 

• Oversee end-to-end freight management with a focus on cost optimization and SLA compliance. 

• Plan and optimize transportation routes, shipment scheduling, and last-mile delivery. 

• Negotiate and manage 3PL and transportation agreements, ensuring consistent service quality and compliance. 

• Track and report logistics KPIs covering delivery performance, cost per unit, and turnaround times. 

• Lead import and export operations ensuring full compliance with customs regulations, trade laws, and BIS standards. 

• Liaise with freight forwarders, customs brokers, and regulatory agencies for smooth cross-border operations. 

Performance, Analytics & Reporting 

• Utilize Advanced Excel and Power BI for data analysis, dashboarding, and operational performance tracking. 

• Develop analytical models to identify cost-saving opportunities and drive structured process improvements. 

• Define, monitor, and present regular operations reports and supply chain KPIs to senior leadership. 

Stakeholder & Supplier Management 

• Build and maintain strong relationships with suppliers, freight partners, manufacturers, and third-party logistics providers. 

• Coordinate across internal departments – sales, finance, and production – to ensure seamless end-to-end operations. 

• Negotiate service agreements and contracts to ensure alignment on cost, quality, and delivery commitments. 

Team Leadership & Development 

• Lead, coach, and develop a team of 15+ supply chain professionals, fostering a culture of accountability, collaboration, and continuous learning. 

• Set clear performance targets, conduct regular reviews, and provide actionable feedback to drive team excellence. 

• Champion a culture of operational excellence, ownership, and continuous improvement across the function. 

Qualifications & Experience 

Education 

• Bachelor’s or Master’s degree in Supply Chain Management, Logistics, or a related field. 

Professional Experience 

• Minimum 10 years of progressive experience in supply chain, logistics, or inventory management. 

• Prior experience in a manufacturing or process-driven environment strongly preferred. 

• Proven track record managing warehouse operations, logistics networks, and customer service functions. 

• Experience working with 3PL providers and managing transportation contracts. 

• Hands-on experience in Export/Import operations and regulatory compliance (BIS, customs, trade laws). 

Skills & Competencies 

• Strong understanding of inventory management, order management, logistics, and EXIM procedures. 

• Excellent analytical and problem-solving skills with a data-driven approach to decision-making. 

• Proficiency in Advanced Excel; working knowledge of Power BI preferred. 

• Familiarity with ERP systems (SAP, Oracle, or equivalent). 

• Effective communication and stakeholder management across all business functions. 

• Proven leadership and people management experience in high-volume, fast-paced operations. 

Personal Attributes 

• Proactive and self-driven with a continuous-improvement mindset. 

• Strong sense of accountability and ownership. 

• Flexible and adaptable to evolving business and operational needs. 

What we offer 

At ASSA ABLOY, we believe in unlocking the potential of our people as we open doors for the world. We offer: 

• A challenging and rewarding role in a fast-growing, globally recognized organization. 

• Exposure to international supply chain practices across the SAARC region. 

• Close collaboration with regional leaders and functional heads within ASSA ABLOY Global Solutions. 

• A culture built on results, not titles – with the freedom to grow locally, regionally, or internationally. 

• Continuous learning through regular feedback, training programs, and leadership development opportunities.