Digital and Access Solution Specialist

Company:       Abloy Canada Inc.

Reports to:      Managing Director - Canada

Location:        Montreal, Quebec - Canada

Region:            Canada

ABLOY is a hallmark of trust. Setting the global benchmark in advanced locking and access management systems. Always focused on delivering the highest quality and sustainability from our modern factory and headquarter in Joensuu, Finland. With a highly skilled workforce, international operations, quality, sustainability and innovation is always at the forefront of ABLOY culture. From technical and engineering to software development ABLOY provides a diverse opportunity for those with skill, determination and drive to add trust into society, creating a more secure and safer future.

ABLOY is empowered by the innovation and global network, as part of the ASSA ABLOY Group, a global leader in access solutions.
 

Great News! We are currently seeking a Digital and Access Solutions Specialist for our Montreal location.

Position

Digital and Access Solutions Specialist / Technical expert of CLIQ product and all other software solutions for Canada region.

You work closely with sales teams and distribution partners in the region as well as Abloy factory’s service team in Finland

The position involves regular travel, good interpersonal skills and strong customer sensitivity.

Key Responsibilities

• Accompany sales teams and distribution partners with sales activities, deployments and usage in regards to CLIQ projects at customers
• Provide technical expertise, support and training of the Digital products, software and service range in Canada and by request other countries for sales, partners and end customers
• Provide documentation and tools for sales teams and distribution partners and integrators for sales development
• Communicate to all stakeholders of Digital systems in the region about scheduled updates, new features of each update, service outages, unplanned incidents and other notifications issued by the factory
• Detecting customer needs and documenting solutions
• Analyse the market and surrounding technical evolutions as well as competitors’ features and movements

Defining the new development needs (functionalities, architecture etc.)

• Monitoring of product development and adaptations, follow the development of the solution with the teams concerned and guarantee adequacy of the specifications and new developments.
• Support alpha and beta tests as well as POCs in the region
• Know, measure and share the value of the solutions produced throughout the economic chain (distributor, installer / integrator, end customer) by being in constant contact with customers and regional sales
• Participate in the development of the strategic plan for the product range in collaboration with business development.

Your Education and Experience

• Minimum Bachelor of Electronics Engineering / Information Technology / Computer Science or similar discipline
• Experience: Minimum 3 years of experience in the following areas:
• Windows server operating system and Microsoft SQL Server
• IT infrastructure such as firewalls, networks, DNS, proxy, domain, etc
• IT security and technologies
• Software programming languages and integration technologies (SOAP, REST) 
• Business continuity and disaster recovery
• Project management skills

Your Key Competencies

• Fluently bilingual, written and oral in English and French
• Strong business acumen with the ability to translate business needs into technical specifications
• Excellent interpersonal and communication skills, able to work in a multicultural team and across all organisation levels
• Self-imposed, rigorous and responsive
• Results oriented
• Ability to perform under time and customer pressure

Physical Demands and Working Conditions:

• Position based in Montreal, Quebec, Canada 
• Regular travelling in Canada region, occasionally also Europe.

Our Benefits

• Employer-paid Benefit plan
• Competitive Retirement plan
• Ongoing training and development
• Supportive team environment
• A stable and growing industry!

Interested applicants (internal & external) can apply online at www.assaabloy.com/career

ASSA ABLOY welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.