Credit Associate

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions
Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.
Why Join ASSA ABLOY Entrance Systems?
At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:
1. Comprehensive Benefits
Enjoy competitive pay, robust health insurance options, and retirement plans. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
2. Meaningful Impact
Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
3. Career Growth & Development
We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.
The Role:
The entry level Credit Associate is responsible for assisting the overall credit function through support provided to the District Credit Teams as well as the Shared Services Team. The Credit Associate is responsible for expanding their underwriting, collection, and customer service knowledge in preparation of additional responsibilities as assigned.
Key Responsibilities:
- Perform underwriting reviews and investigations for determination of credit worthiness on new and existing customers as assigned by Supervisor
- Perform collection communications for business accounts at assigned levels
- Make recommendations on extension of credit on both unsecured and secured risk as requested
- Work closely with Shared Services department
- Adherence to documented SLA’s
- Perform ad hoc reporting as requested by credit and finance leadership
- Communicate regularly with all levels of management and departments
- Process lien waivers, various methods of payment, and account adjustments
- Field internal & external requests for credit assistance from various sources
- Reconcile short pays and Unapplied Cash on branch accounts
- Assist with review of lien / bond filing dates to ensure collectability of AR portfolio
- Follow up on disputes timely and work with Districts and salesman to resolve
- Assist with placement of accounts with collection agencies
- Participate in training & education opportunities for next level roles and responsibilities
Performance Measurements:
- Timely responses & execution and adherence to SLA’s
- Cross-functional capability while gaining industry knowledge
- Maximization of portfolio performance
- Understanding of concepts involving underwriting, analysis, collection practices, and job securitization
- Excellent & timely communication to maximize customer experience
What You Will Need:
- Analytical financial skills
- Excellent communication skills both oral and written
- Organizational and Interpersonal skills
- Ability to handle stress successfully, manage time and multi-task
- Ability to work independently on assigned tasks
- Computer software skills (Windows, Office, Excel)
- Understanding of KPI’s and performance metrics
- Ability to work as a team
Comprehensive Benefits
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability, life, and accidental insurance
- 15 PTO days and 11 paid holidays
Work-Life Balance
- Flexible scheduling for when life happens.
Ongoing Training & Recognition
- Get up to speed quickly with our structured onboarding process.
- Access to online courses to keep your skills sharp and up to date.
- Learn from experienced colleagues and industry experts.
- Length of Service awards to celebrate your milestones.
Our Commitment to Diversity & Inclusion:
ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Monroe, NC, US, 28110
Nearest Major Market: Charlotte