Technician
This Job Description is unique to Traka Africa and applies to its operational requirements.
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ROLE PROFILE |
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Job Title: |
Traka Onsite SLA Technician |
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Reports to: |
Contracts Manager |
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Location: |
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PURPOSE OF THE ROLE |
An Onsite Traka Technician needs to perform several tasks set out to them on a task system. An onsite Traka Technician will be required to work with explosives key management and locks (Cliq. Traka and Videx), Reports to be pulled and onsite support to be provided to the customer the technician is allocated to. Monthly Inspecting, analysing, and troubleshooting systems and equipment, Repairs to be done that was notified on the inspections sheets. After hour calls and support to be adhered to. Reading repair manuals and liaising with other professionals. Running tests to make effective recommendations, the technician will be required to work Shifts namely Morning shift and Night sift. This role requires interaction with stakeholders with the ultimate result to drive maximum productivity and client centricity.
RESPONSIBILITIES / ACCOUNTABILITIES |
The main duties of this role are inclusive of, but not limited to:
- Installation and replacement of Traka Equipment and peripherals
- Setup, assemble, test and configure Traka Hardware and Software
- Following direction of the Project / Installation Manager
- Maintenance and Submission of accurate paperwork and documentation
- Customer communication throughout the job
- Installing conduit, coring, or trenching
- Installing/pulling cable and wire
- Mounting panels, field devices, computers, power supplies
- Programming, set-up, and testing systems
- Testing and inspections
- Safe operation of basic electrical reticulation
- Understanding wire crimping and installing basic plugs
- Basic use of hand tools
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Support: Hardware Support:
Support: Software Support and Customer Support:
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PROFESSIONAL QUALIFICATIONS/ EXPERIENCE |
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- Proven experience as a low voltage technician or similar role
- Experience with LAN/WAN networks
- Thorough knowledge of computer systems and IT components
- Excellent troubleshooting skills
- Exceptional organizing and time-management skills
- Mining Experience will be an advantage.
- Underground work will be an advantage.
- 2+ years’ experience in computer networks and systems maintenance.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Attention to detail.
- Good problem-solving skills.
- Communication and reporting skills
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Software
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KEY COMPETENCIES / PERSONAL ATTRIBUTES |
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Identify and solve problems independently Plan and organize effectively Resolve complex issues to successful outcomes with minimal supervision Collaborate effectively Work both independently and in a team environment Change agent Able to do research/problem solving, on provided Manuals |
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Take initiative when required |
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Excellent Communication/reporting skills |
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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Modderfontein, ZA, 1645