IT Infrastructure Intern

Are you someone who enjoys solving technical problems and helping others? Do you want the opportunity to gain hands-on IT experience in a fast-paced manufacturing environment? Are you excited about supporting users, learning world-class technologies, and expanding your skills in real time?

If you answered yes… then this position could be for you!

Curries, an ASSA ABLOY branded company is looking to add a Technical Support / IT Infrastructure Intern to the team! This is an on-site position located at our manufacturing facility in Mason City, Iowa.

We are growing and there has never been a more exciting time to join us!

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Technical Support / IT Infrastructure Intern?

You will provide day-to-day technical support to end users across multiple locations — troubleshooting hardware and software issues, assisting with account and system access, and learning how IT infrastructure operates inside a complex manufacturing environment. In this role, you’ll also gain real-world experience with robotic automation, enterprise-level networking, and global IT collaboration. You’ll receive hands-on mentorship from experienced infrastructure professionals while strengthening your skills in troubleshooting, customer support, and system administration.

You would also:

• Support business system software and hardware, including ERP/iSeries applications, end-user devices, and accounts/access
• Diagnose and resolve hardware/software issues in person, by phone, or via remote tools
• Maintain a customer-first mindset while keeping users updated on ticket progress
• Provide ad-hoc training to employees on proper hardware and software usage
• Research end-user issues and recommend effective solutions
• Work with IT team members to escalate issues when needed
• Apply troubleshooting methodologies and document findings
• Ensure compliance with federal/state regulations, AADG policies, and the ASSA ABLOY Code of Conduct
• Perform other duties and special projects as assigned

The Skills and Experience you need:

• Currently pursuing or recently completed an associate’s degree in Computer Science, Information Systems, or related field
• Minimum 6 months of IT coursework or hands-on technical support experience
• Strong customer service, communication, and interpersonal skills
• Working knowledge of Windows laptops/desktops, printers, scanners, and mobile devices
• Familiarity with Windows operating systems, Microsoft Office, and productivity tools
• Ability to prioritize tasks and work in a fast-paced environment
• Analytical mindset with strong problem-solving skills
• Experience with Windows 10, Windows image deployment, and SCCM is a plus

What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary  
• Paid Vacation, Sick Time, and Paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Onsite Health Clinic
• Flexible Spending Program
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager, at stephanie.mandato@assaabloy.com

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.