Technical Support Officer - Specification

Join ASSA ABLOY – the global leader in access solutions.
We’re looking for a detail-oriented Specification Writer – Technical Support to join our team and help shape the future of building security solutions across Australia.

About the Role

As a Specification Writer, you’ll play a key role in supporting architects, distributors, and customers by creating accurate door hardware schedules and providing expert technical advice. You’ll ensure all specifications meet Australian Standards, Building Codes, and client requirements while delivering exceptional customer service.

What You’ll Do

• Prepare detailed and accurate hardware schedules for projects.
• Interpret construction plans and translate client requirements into tailored solutions.
• Provide technical support to architectural representatives and customers.
• Maintain strong relationships with clients and internal teams to maximise market share.
• Monitor competitor activity and share market insights.
• Attend product training, sales meetings, and industry events as required.
  
  

What We’re Looking For

• Strong understanding of Building Codes, Australian Standards, and local regulations.
• Ability to read and interpret construction drawings.
• Comprehensive product knowledge in door hardware and related solutions.
• Excellent communication and problem-solving skills.
• Proficiency with CRM systems and Microsoft Office.
• A proactive approach to customer service and market intelligence.
  
  

Why Join Us?

At ASSA ABLOY, you’ll be part of a global organisation that values innovation, collaboration, and professional growth. We offer:

• Competitive salary and benefits.
• Ongoing training and development opportunities.
• A supportive team environment with a focus on excellence.
  
  

Ready to open the door to your next career move? Apply now and become part of a company that secures what matters most.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.