ERP Operations Support Specialist

An Amazing Career Opportunity for an ERP Operations Support Specialist!! 

Location: Lanškroun - CZ

Job ID: 52631

The ERP Operations Support Specialist provides day-to-day operational support for Oracle ERP execution across manufacturing, supply chain, procurement, inventory, and customer order management activities. The role is responsible for ensuring transactional accuracy, supporting business users, maintaining master data, monitoring operational workflows, and assisting in issue resolution to ensure uninterrupted business operations.

This temporary position will support ongoing ERP operational activities, process improvements, data quality initiatives, and user assistance across multiple business functions.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As our ERP Operations Support Specialist, you’ll support HID’s success by: 

Oracle ERP Operational Execution

• Execute daily Oracle ERP transactions across procurement, inventory, manufacturing, planning, and order fulfillment processes.
• Process purchase orders, work orders, inventory transactions, receipts, shipments, transfers, and other ERP transactions as required by business operations.
• Monitor transaction flows and resolve processing errors, exceptions, and data discrepancies to ensure uninterrupted operations.
• Assist users with transaction processing, navigation, and troubleshooting of Oracle ERP issues.
• Escalate system issues, process gaps, or recurring transactional problems to the appropriate ERP support teams.

Business Process Support

• Coordinate with Supply Chain, Manufacturing, Planning, Procurement, Customer Service, and Finance teams to ensure smooth transaction flow.
• Participate in cross-functional meetings to review operational performance, system issues, and process improvement initiatives.
• Act as a key point of contact between business users and ERP support teams for operational issues and process questions.

Required Knowledge / Experience

• 3+ years of experience working with ERP systems in manufacturing, supply chain, operations, customer service, planning, or procurement environments.
• Experience with Oracle ERP is strongly preferred.
• Understanding of ERP transaction flows and business processes.
• Strong analytical and problem-solving capabilities.
• Ability to prioritize multiple tasks in a fast-paced operational environment.
• Strong attention to detail and data accuracy.
• Excellent organizational and communication skills.
• Customer-focused mindset with the ability to support end users effectively.

Qualifications / Education:

• Associate's or Bachelor's degree in Supply Chain, Business Administration, Engineering, Information Systems, Operations Management, or related field.
• Equivalent experience may be considered.

Language Skills:

• Ability to effectively communicate in the English language, both verbally and in writing.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.

Computer Skills:

• Experience with Oracle ERP or equivalent ERP systems.
• Proficiency in Microsoft Excel, including data analysis and reporting.
• Proficiency in Microsoft Office applications.
• Ability to work with databases, reports, and operational dashboards.

Work Environment:

Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

Work Requirements:

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

Additional notes :

This job description provides a general overview of the ERP Operations Support Specialist role and should not be considered an exhaustive list of duties. This job position may require to perform additional tasks as necessary to support IDT Operations from an ERP standpoint.

Occasional travel to other locations within the specified region may be required.

HID Global is an equal opportunity employer committed to diversity and inclusion in the workplace.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.