IT Support Specialist

IT Support Specialist  

Do you want to be part of a winning Team providing one of the most successful engineering access control solutions to the market? Join our team in Krakow and enjoy a collaborative culture that empowers you to build a career you can be proud of. 

What you would do as our IT Support Specialist  

You will be actively involved in a variety of office IT-related projects, ensuring seamless execution and successful outcomes. Handling and resolving user hardware issues promptly, you will ensure minimal downtime and smooth operation of daily activities. In addition, you will maintain and update the IT knowledge base, ensuring that information is current, accessible, and useful for all team members. 

Managing IT equipment will be a key part of your role, ensuring all devices are functional, properly maintained, and efficiently utilized. You will also administer local IT and office systems, including printers, the Evoko system, the server room, and cabling, ensuring that these critical resources are always in optimal condition. 

Your proactive and diligent approach will contribute significantly to the smooth operation of our IT infrastructure, supporting both immediate and long-term business objectives. 

This position requires the ability to work 3 - 4 days per week on site. 

The skills and experience you need  

• Secondary technical IT degree 

• University degree/student – will be an asset 

• English – communicative, both written and verbal 

• Practical knowledge of Windows 11 

• MS Office suite knowledge 

• Basic knowledge of LAN/Wi-Fi 

• Basics knowledge of Windows AD 

• Solid IT hardware assembling and maintenance skills 

• Good hardware and software troubleshooting skills 

• Strong analytical skills 

• True team player 

• Good communication skills 

• High degree of ownership and accountability 

• Sense of humor – mandatory 😉 

What we offer 

• Opportunity to learn and grow in a fast-paced, modern company 

• Stable employment in a friendly international atmosphere 

• Flexible working hours 

• Ergonomic workstations with necessary tools and equipment 

• Chill-out zone  

• Office breakfasts 

• Swedish language lessons 

• A ‘buddy’ who will help you to start and will lead you through all aspects of our company life 

We review applications regularly, so don’t wait  

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply. 

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Magdalena Urbańska at magdalena.urbanska@assaabloy.com  

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.