Technical Consultant

An Amazing Career Opportunity for a Technical Consultant!! 

Location: Hong Kong

Job ID: 39796

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.  

Are you ready to make a difference? Join us and help shape the future of security. 

Summary

This role is responsible for delivering end-to-end technical consulting services, with a focus on solution certification, system integration, HID Origo SDKs, APIs, and secure deployments. The ideal candidate will act as a trusted advisor to partners, ensuring that partner and enterprise solutions are validated, optimized, and production-ready.

As our Technical Consultant, you’ll support HID’s success by: 

• Assist clients with integration of Mobile SDKs (Android & iOS) and Origo APIs.
• Collaborate with developers to implement or review new features and ensure alignment with certification criteria.
• Perform technical audits, interoperability testing, and security assessments.
• Provide hands-on guidance during deployment, troubleshooting, and optimization phases.
• Document technical requirements, validation outcomes, and best practices.
• Partner with internal teams (Product, Engineering, Security, Support) to ensure consistent delivery standards.
• Lead technical validation of partner and solutions for Solution Certification.
• Conduct developer enablement sessions and workshops when needed.
• Stay updated on platform changes, emerging technologies, and certification frameworks.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience         

• Bachelor's degree in Computer Science, Information Technology, BSc computer science or a related field.
• 1 – 3 years of experience in technical consulting, solution engineering, or software integration.

Language Skills                  

• Ability to effectively communicate in the English and Mandarin languages, both verbally and in writing. Any other regional language is a bonus.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.            

Computer Skills    

• Familiarity with Agile development methodologies.
• Strong experience with RESTful APIs, mobile app development (Android & iOS), and cloud platforms.
• Excellent problem-solving, communication, and client interaction skills.
• Experience with tools such as Postman, Git, JIRA, and Confluence.
• Ability to work cross-functionally with Product, Support, Security, and Engineering teams

Customer Expectations

Highlight knowledge, skills, abilities and traits necessary in this role to satisfy our customer's expectations

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in an office environment for at least 3 days a week.
• For working from home, the home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.  

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal