Credit & Collections Specialist (9-month contract)

An Amazing Career Opportunity for a TEMPORARY CREDIT & COLLECTIONS SPECIALIST!!!

Location: Hong Kong

Job ID: 52011

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://www.youtube.com/watch?v=23km5H4K9Eo.

Summary

The Credit & Collections Specialist (9-month Contract) will be part of the Finance Shared Services organization, responsible for managing credit control activities, assessing customer credit availability to determine shipment release or hold decisions, and driving collection efforts for delinquent accounts. The incumbent will work closely with and support the Credit Officer in executing credit and collections processes, ensuring compliance with company policies, mitigating credit risk, and maintaining healthy customer account balances. Key responsibilities include, but are not limited to, the duties outlined below.

Essential Duties

• Follow up customer accounts proactively to ensure AR collection meeting company KPI.
• Review collection report to ascertain the status of collection and outstanding balance in compliance with HID Credit & Collection Policy.
• Grant or hold shipment based on customer’s available credit and payment history.
• Create and maintain customer database in the ERP system.
• Support the review with Sales/ Management to ensure credit limit is appropriately allocated for customers.
• Coordinate with Sales for collection challenges and ensure resolving delinquent issues in a timely manner
• Submit delinquent account to outside collection agency or attorney for collection purpose based on approval
• Work with other Finance team to ensure incoming cash receipts are posted and balanced daily.
• Participate in accounting audit. Complete all A/R related audit schedules per defined timeline.
• Collaborate with other departments or HID Org on finance-related projects.
• Perform other ad-hoc assignments when required.

Essential Qualifications

To perform this job successfully, an individual MUST be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to execute the essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• Bachelor’s degree or above in Accounting, Finance or Business.
• Must have a minimum of 5 years of working experience in Credit & Collections, preferably in a multinational environment with B2B and B2E client base.
• Must be able to effectively communicate in writing and verbally to customers and management in English/ Chinese.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Working knowledge of Oracle or similar ERP system.
• Strong ability to communicate effectively with internal and external stakeholders across global locations.
• Ability to manage multiple priorities, meet deadlines.
• Self-directed and possess the ability to complete tasks independently.
• Strong problem-solving skills and able to work under pressure.
• Mature and pleasant personality with good interpersonal skills.
• Possess working knowledge of Asia Pacific credit control.
• Experience with High Radius credit collection software is a plus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Immigration Sponsorship Not Available

• Must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contacting privacy@hidglobal.com with the subject line "Application Review Request" and the role you applied for.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal