Manager, Technical Field Service

Technical Services Manager

If you have a background in field service for electrical & mechanical and a flair for supporting customers with door challenges, we have the perfect role for you.

4Front is looking for YOU to manage our Technical Support team at our brand new, state of the art facility in Kenosha, WI.                      

What you will be doing

• Coordinating and directing customer facing technical support department
• Conduct training and certification of customers, dealers & service technicians on high performance door systems
• Provide recommendations concerning product performance in the field
• Liaise with Engineering and Production on expedient corrective actions of issues
• Travelling up to 20% is possible

What we are looking for

• Bachelor’s degree in mechanical engineering, electrical engineering, manufacturing engineering or related technical field or equivalent experience
• PLC experience a plus
• 7-10+ years’ experience in a quality, technical or technical support role, preferably in a manufacturing setting
• 3-5 years’ of leadership experience
• Excellent communication skills
• Professionalism
• Team player
• Spanish fluency would be great

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
• Innovation: You embrace challenges and want to drive ambitious change.
• Integrity: You are results-oriented, reliable, straightforward and value being treated accordingly.

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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.