Sales Service

ASSA ABLOY Entrance Systems, the leading global manufacturer of automatic and revolving doors is seeking candidates for a Service Sales Representative.

ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. We offer complete pedestrian, industrial and high-performance door solutions. We provide a wide number of products and services to a global clientele in more than 100 countries. ASSA ABLOY Entrance Systems is a division within ASSA ABLOY.

This position will interface with customers, field technicians as well as other departments and management level associates within the company with a focus on customer service.  It is also vital to the successful growth of our company’s service business and will serve as a key component for a portion of our local Key Accounts business.

The successful candidate will be responsible for growing our local services business by developing new account opportunities, maintaining existing relationships with existing customers within the territory as well as maintaining open communication with customers regarding work schedule and meeting expectations.

Responsibilities:

• Meet monthly and quarterly service sales quota.
• Meet monthly and quarterly service quoting quota.
• Understand the company’s quoting and CRM process and systems.
• Submit forecast and reports in a timely legible manner.
• Strong communication, time management, negotiation and follow-up skills.
• Call on local end users continually (in-person visits).
• Maintain the relationships with our major customers.
• Foster relationships with new prospects.
• Responsible for providing customers with all requested service reports.
• Understanding of AAADM Certification.
• Possess knowledge and understanding of the functions and use of door hardware/electric door hardware.
• Be involved in any/all customer complaints and resolution process.
• Knowledge of competitions pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Complete understanding of workflow with Dispatch/Administrative Assistant in the local District.
• Any other related duties as required or assigned.

Requirements:

• Marketing or business degree preferred.
• 2-3 years experience in a business development/sales environment.
• Must demonstrate a high level of organization
• Ability to work well within a group in a team environment.
• Self-motivating, problem-solver, capable of managing multiple projects.
• Professional appearance.
• Positive attitude.
• Grace under pressure.
• Accuracy and attention to detail.

• Sharp analytical skills.
• Positive attitude.
• Exceptional organization skills.
• Ability to take direction well.
• Excellent verbal communication skills.
• High-energy, results-oriented approach.
• Reliable and disciplined.
• Excellent follow-up skills.
• Working knowledge of MS Office Products.
• Familiarity with CRM systems.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.