Quality Assurance Engineer

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Key and Asset Management for a Quality Assurance Engineer.

Part of Global Solutions, Key and Asset Management provides solutions that deliver secure, managed access to keys and equipment at the right time and place. Our solutions drive efficiency by removing the need for manual processes and record keeping. Good key and equipment management is fundamental to assure the best customer service, safety, compliance, and workplace productivity.

Your Role in Keeping the Future in Safe Hands…

As a Quality Assurance Engineer for the Global solutions division of ASSA ABLOY, you will have the opportunity to significantly impact the evolution of our next generation Cloud services and work with a wide range of technologies to drive innovation. You will get to work on a team that keeps growing, innovating, and giving you room to be proactive, creative and develop unique perspectives on how various services interact with each other.

Reporting to the Software Manager, you will play a key role in helping to maintain the quality of our solutions by performing ad-hoc and structured testing, creating, and executing test plans, recording test results, and identifying/recording defects. You will also serve a leading role on the Software Operations team that collaborates with the Software Development team, where you will be performing Application/API support and Advanced Professional Services to help drive the success of our solutions.

What you will do…

• Manage the end-to-end testing of our products and platforms to ensure problem solving and resolution actions are effectively implemented
• Execute tests and validate test results as defined in test procedures
• Automate QA testing to improve speed and coverage
• Analyze agile project requirements/specifications, designs, implementations, acceptance criteria, user stories, and estimates to define full coverage test scripts/cases
• Work directly with customers and support teams to address escalation issues, bugs, and requests
• Investigate escalated product faults to code level for our distributed applications and drive collation and communication of the code fault to Software Development teams
• Test and support applications that interface with hardware via proprietary firmware and communication protocols
• Analyze our products for compatibility, enterprise, and cloud scale

What we expect of you…

• 1+ years’ experience as a Quality Assurance Engineer
• Experience in creating test plans, test cases, and test scripts
• Manual testing experience (browser based, desktop, and mobile)
• Experience with API testing tools such as Postman, SoapUI, Swagger or similar software with the ability to read and write JSON payloads
• Proficiency in functional, integration, regression, performance, and user acceptance testing
• Ability to identify, document, and track software defects to closure using defect tracking tools
• Experience with Microsoft IDEs (Visual Studio and Visual Studio Code)
• Experience testing applications on Android and iOS
• Experience with test case management systems (such as Zephyr)
• Experience with issue management systems, such as Jira, TFS, etc.
• Experience with cloud-based SaaS architecture (Azure/AWS/Google)
• Experience with DBMS and SQL queries to perform database testing
• Experience with test automation and scripting languages (Java, C#, PowerShell)
• Systematic problem-solving approach, with excellent communication skills and sense of drive
• You will ideally be in, or within driving distance to, Charlotte, NC

What you can expect from us…

• 11 paid holidays + 15 paid vacation days
• Company 401k match program (4.5%)
• Annual Bonus Plan
• Health, Dental, Vision, Life, & ADD Insurance
• Access to online benefits portal & ASSA ABLOY brand discounts
• High performance laptop
• Smart/Casual dress code
• Flexible work schedule and location (home/office)

Application

You can submit your application by clicking ‘Apply Now’. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors, and entrance automation.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.