Order Fulfillment Specialist

Order Fulfillment Specialist (m/f/d)

Are you ready to keep our global service operations running smoothly? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a dedicated Order Fulfillment Specialist to join our dynamic Supply Chain Management Switzerland team. You'll be employed at our SKIDATA HQ in Grödig/Salzburg, Austria, while working closely with and supporting our colleagues in Switzerland. If you enjoy structured, reliable work and thrive in a fast-paced service business, this is your chance to make a real impact. 

What You'll Do

• Administer projects, work orders and service orders end-to-end in AX12, including master data such as vendor addresses, facilities, project contracts and items
• Manage spare parts replenishment and MRP to secure supply for our Swiss service operations, keeping inventory levels healthy and well balanced
• Coordinate transports for Swiss shipments in close collaboration with our external logistics partner and project teams
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations
• Invoice service orders, work orders and contracts, monitor the backlog, and support customers with quotations and aftersales questions

What You Bring

• Completed commercial apprenticeship or equivalent education
• Professional experience in order processing or the spare parts business is an advantage
• A focused, structured way of working
• Resilience and stamina for a fast-paced service business

What You Can Expect

• Flexible Hybrid Work Model: Achieve a better work-life balance with our adaptable hybrid working options.
• Meal Allowance: Benefit from a digital meal allowance designed to suit your preferences.
• Job Bike Leasing Program: Participate in our bike leasing program to promote a healthier and more active lifestyle.
• Transport Subsidy: Receive financial support for your Job Ticket to help with your daily travel costs.
• Extra Vacation Days: Take advantage of an optional additional week of vacation to recharge.
• Support Sustainability: Access electric vehicle charging stations in our parking area to support eco-friendly commuting.
• Global Collaboration: Work alongside an international team of specialists, sharing knowledge and insights from diverse backgrounds.
• Professional Growth Opportunities: Discover excellent chances for career development and skill enhancement.

Ready to make an impact? Apply today and be a part of SKIDATA's innovative journey!

We offer a competitive salary based on your qualifications and professional experience. The minimum salary for this position according to the collective agreement is EUR 2,535.00 gross per month on a full-time basis. Of course, your actual salary will be adjusted in line with the market based on your qualifications.

Location: Salzburg, Austria

Your Personal Contact

Anja Effenberger – Senior HR Business Partner – +43 62468883086