Order Fulfillment Specialist (m/f/d)

Order Fulfillment Specialist (m/f/d)

Are you ready to keep our global service operations running smoothly? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a dedicated Order Fulfillment Specialist (m/f/d) to join our dynamic Supply Chain Management Switzerland team. You'll be employed at our SKIDATA HQ in Grödig/Salzburg, Austria, while working closely with and supporting our colleagues in Switzerland. If you enjoy structured, reliable work and thrive in a fast-paced service business, this is your chance to make a real impact. 

What You'll Do

• Administer projects, work orders and service orders end-to-end in AX12, including master data such as vendor addresses, facilities, project contracts and items
• Manage spare parts replenishment and MRP to secure supply for our Swiss service operations, keeping inventory levels healthy and well balanced
• Coordinate transports for Swiss shipments in close collaboration with our external logistics partner and project teams
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations
• Invoice service orders, work orders and contracts, monitor the backlog, and support customers with quotations and aftersales questions

What You Bring

• Completed commercial apprenticeship or equivalent education
• Experience in order management, order fulfilment or the spare parts business
• A structured, detail-oriented approach with the ability to manage priorities while maintaining a high level of accuracy.
• Resilience and stamina for a fast-paced service business
• Good communication skills in both German (min C1) and English

What You Can Expect

• Flexible Hybrid Work Model – Balance collaboration in our Grödig office with the flexibility of our hybrid working model, helping you achieve a healthy work–life balance.
• Meal Allowance – Enjoy a digital meal allowance designed to give you flexibility and choice throughout your working day.
• Job Bike Leasing Programme – Take advantage of our bike leasing programme to support a healthier, more active lifestyle.
• Transport Subsidy – Receive financial support for your Job Ticket, making your daily commute easier and more affordable.
• Extra Vacation Days – Benefit from the option to purchase an additional week of holiday, giving you more time to rest and recharge.
• Support for Sustainable Commuting – Access electric vehicle charging stations at our office, helping you make more sustainable travel choices.
• Global Collaboration – Work alongside colleagues from across our international business, sharing knowledge, expertise and different perspectives.
• Professional Growth Opportunities – Expand your skills through cross-functional collaboration and continuous opportunities for learning and career development.

Ready to make an impact? Apply today and be a part of SKIDATA's innovative journey!

We offer a competitive salary based on your qualifications and professional experience. The minimum salary for this position according to the collective agreement is EUR 2,535.00 gross per month on a full-time basis. Of course, your actual salary will be adjusted in line with the market based on your qualifications.

Location: Salzburg, Austria