Warehouse & Distribution Supervisor

Make a direct impact on customer delivery, warehouse performance and safety.

As our Warehouse Supervisor, you'll play a key role in ensuring customers receive the right products, on time and in full. You'll lead day-to-day warehouse operations, champion safety, maintain inventory accuracy and support a high-performing team environment. This is an opportunity to take ownership of a critical operational function within ASSA ABLOY, a global leader in access solutions. If you're passionate about warehouse excellence, customer outcomes and continuous improvement, you'll find plenty of scope to make a meaningful contribution in this Townsville-based role.

About Us

ASSA ABLOY is the global leader in access solutions, trusted in over 70 countries to deliver smart, secure and seamless experiences. Across Australia, our portfolio includes recognised brands such as Lockwood, Yale, Whitco and ABLOY, trusted across homes, businesses and public spaces. From advanced digital locking solutions to high-performance door and window hardware, our locally supported and globally backed products help set the benchmark for innovation, reliability and performance.

About the Role

Based in Townsville, this role exists to ensure safe, efficient and accurate warehouse operations while supporting business growth and delivering excellent customer outcomes.

You'll oversee all aspects of warehouse operations including receiving, storage, replenishment, picking, dispatch and customer pickups. Working closely with internal teams and external stakeholders, you'll maintain inventory accuracy, uphold safety standards, support operational improvements and ensure warehouse activities align with company policies, quality standards and performance targets.

Reporting to the Townsville Branch Manager, you'll play an important role in maintaining service levels, supporting team capability and driving operational excellence across the site.

What You'll Be Responsible For

In this role, you'll help create a safe, efficient and customer-focused warehouse operation by:

• Supervise daily warehouse activities including receiving, replenishment, picking, storage and dispatch
• Lead safe work practices and maintain workplace health and safety standards across the site
• Manage inventory accuracy, warehouse transactions and physical stock control processes
• Coordinate cycle counts and stocktake activities to maintain accurate inventory records
• Ensure warehouse systems and records are maintained in line with company policies and procedures
• Collaborate with sales, customer service and other business functions to support customer outcomes
• Drive continuous improvement initiatives that enhance safety, efficiency and operational performance
• Develop team capability through training, coaching and performance reviews|
  
  

Location & Working Arrangements

This role is based onsite at our Townsville facility.

About You

You bring a practical and hands-on approach to warehouse operations and enjoy leading by example. You're committed to maintaining a safe workplace, delivering quality outcomes and supporting your team to perform at their best.

You'll be comfortable balancing operational priorities while maintaining accuracy, customer focus and compliance standards. Strong communication skills, sound judgement and a continuous improvement mindset will help you build effective working relationships across the business and contribute to ongoing operational success.

Skills & Experience

Essential Requirements

• Experience supervising warehouse or logistics operations
• Strong commitment to workplace health and safety practices
• ERP system experience, preferably Microsoft Dynamics AX
• LF Forklift Licence
• Proficiency with Microsoft Office applications
  
  

Desirable Requirements

• Experience using Freight Data International (FDI) Transport Management System
• Exposure to data warehouse reporting tools
• Experience applying 5S/6S methodologies and continuous improvement practices
  
  

Why Join Us

At ASSA ABLOY, you'll join a global organisation whose products help people move safely and securely through the world every day. You'll work with experienced colleagues, contribute to business-critical operations and have the opportunity to make a visible impact on customer outcomes and operational performance.

Benefits include:

• Work with industry-leading brands including Lockwood, Yale, Whitco and ABLOY
• Be part of a global leader in access solutions
• Contribute to a safety-first culture
• Collaborate with experienced teams across multiple business functions
• Opportunity to influence operational improvements and efficiency initiatives
  
  

Diversity, Equity & Inclusion

At ASSA ABLOY, we're committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and perspectives. If you require reasonable adjustments throughout the recruitment process, please let us know and we'll work with you to provide appropriate support.

Recruitment Process & How to Apply

To apply, please submit your application through the advertised channel.

The recruitment process and timelines will be discussed with shortlisted candidates.

If you require any reasonable adjustments during the recruitment process, please let us know so we can support your participation.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.