Software Quality Assurance Engineer



Software Quality Assurance Engineer

Location(s): Galway, Ireland  

Job ID: 13063



As a Software Quality Assurance Engineer within SQuADS the applicant will be responsible for testing solutions (internal, and 3rd party) ensuring fit for use, and fit for purpose.


You will liaise with the Software Development (SD) function, DevOps, and third parties as required. Work is independent and collaborative in nature, providing regular updates to management on progress.


This is an exciting opportunity and will allow you to support the software from conception, testing, implementation and support on the product afterwards. You will have excellent well-rounded experience that will help you to grow and develop within HID Global. This role also includes the opportunity to travel and preform fields work within Ireland and beyond.


Who are we?  

HID Global powers the trusted identities of the world’s people, places and things, allowing people to transact safely, work productively and travel freely.   We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 


HID's Citizen's Identification Business Area: 

As the fastest growing solution provider in citizen identity, HID Global is challenging the status quo with its collaborative approach to solutions delivery. We are positioned to deliver complex, scalable and future proof government programs, while empowering local government and partners


As our Software QA Engineer, you’ll support HID’s success by: 

  • Working independently to accomplish tasks
  • Creating test strategies/plans/scripts from use cases, user stories, functional specifications
  • Testing to be sure products are fit for purpose (meets required functionality, compliance, and capacity) and is fit for use from a usability perspective.
  • Investigating and clearly articulating the problem definitions when bugs/issues found.
  • Liaising with other functions such as SD team.
  • Creating training material such as videos and user guides.
  • Providing training to end users, and knowledge sharing internally.
  • Leading Operational Acceptance Testing, Site Acceptance Testing, User Acceptance Testing, and finally Customer Acceptance Testing.
  • ProvideingTier1 early life support for operate related issues post go-live.
  • Providing a leadership role for peers through extensive knowledge in his/her area of specialization (assist more junior staff members with aspects of their job), champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity.




What we will love about your background:

  • Understands the benefit of documentation, a knowledge sharing champion
  • Understands the benefit of release control and validation (ITIL - Release Control and Validation)
  • Champion for Software Quality Assurance
  • Able to self organize workload to ensure products are delivered in line with agreed schedules
  • Excellent written and oral communication skills – direct relationship with internal and external clients
  • Able to change direction with ease to overcome and to adapt to changing priorities and problems as they arise
  • Identifies changes to software and hardware solutions, and associated business processes to deliver measurable improvements
  • Excellent technical analytical and IT engineering problem solving
  • Able to work as an effective member of small team and work effectively on own.




Your Experience and Education include:         

  • Higher level education in software engineering or computer science or have equivalent experience. Degree in Computer Science or related field desirable, but not essential
  • Must possess  a valid driving license and access to a car
  • Knowledge of Microsoft server, and/or Linux operating systems e.g. RHEL/OpenShift
  • Basic knowledge of SQL and/or Oracle
  • Experience with unit testing frameworks, mocking frameworks
  • Experience with test/bug-logging tools such as
    • Azure DevOps
    • AutoIT
    • MT Test
    • Jmeter
    • LINQPad
    • ANTS Memory Profiler
    • Postman
    • Selenium
    • Unified Functional Testing
    • Visual Studio
    • Visual Studio Code
    • Jenkins.
  • At least 1 Years’ experience within a similar role
  • Maintenance and Networking experience is desirable



Why apply? 

  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Travel and fieldwork (possibly up to 40% post covid), including some international travel as required. Therefore, employee must possess, or be able to acquire a valid passport, have a valid driving license and access to a car.



We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. 


Galway, IE, H91A4T2

Engineering & Science
Mid-senior level