Export and Logistics Co-ordinator



EMEA Exports and Logistics Co-Ordinator

Location(s): Shannon, Ireland

Job ID:16595


As our EMEA Exports and Logistics Co-Ordinator, you play a key role within the a very busy export team, assuming primary responsibility for all outbound shipping, customs compliance and operational effectiveness in the HID Fulfilment Centre [FC] in Shannon.


The role is pivotal in coordinating all export and logistics activities and ensuring tight timetables and deadlines are met in arranging freight and logistics shipping, preparing all necessary export paperwork and completing all required statutory customs compliance and regulatory body documents.


You will work closely with customer service, procurement, production, production control and logistics to ensure all key internal stakeholders and external customers’ requirements are met and exceeded.


Who are we?  

HID Global powers the trusted identities of the world’s people, places and things, allowing people to transact safely, work productively and travel freely.   We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 



As our Export and Logistics Export Co-Ordinator, you’ll support HID’s success by preforming the below: 

  • Being responsible for ensuring smooth operation of Customer collected shipment process
  • Creating shipping plans in conjunction with logistics partners/department
  • Liaising between the shipping, customer services, freight forwarders, compliance and operations teams
  • Creating all and any Export related documentation
  • Supporting on time delivery to Customers
  • Timely and accurate provision of shipping related information to key stakeholders
  • Participating in the implementation of containment, corrective and / or preventive actions related to specific issues or KPI misses.
  • Proactively escalate potential issues to minimize safety, quality, delivery issues and / or operational inefficiencies
  • Maintaining and controlling policies, procedures and best practices
  • Working collaboratively across functional boundaries with but not limited to Customer Service, Buyers, Planners, Schedulers, Quality and Value Stream Managers / Supervisors / Leads.



What we will love about your background:

  • Must have a passion to make customer satisfaction their highest priority
  • Must be a self-starter who can work with limited supervision but who will escalate and involve line management as and when necessary
  • Must be able to function effectively under high pressure situations and maintain a positive attitude and approach.
  • Must be a solid team player and seek solutions to resolve customer issues
  • Must have the ability to communicate with customers clearly and effectively
  • Must be familiar with routing slips, material requisitions, and job / work orders.
  • Must have flexibility to work overtime as required (including weekends) and periodically work a different shift. 



Your Experience and Education include:    

  • Minimum 2 years’ experience in international shipping, preferably acquired in a high-tech product exporting business
  • Fully conversant with all aspects of domestic and international shipping to include haulage, air and ocean freight
  • Experience of global Incoterms 2020 and an understanding of their application and ramification throughout the supply chain
  • Working knowledge of and extensive experience working with Irish Revenue Automated Entry Processing systems
  • Skilled in all aspects of distribution/fulfilment warehouse activities and processes
  • Expert in export documentation requirements
  • Must possess an innate sense of collaboration and interpersonal abilities as success of this role will depend on strong relationships with peers in other areas.
  • Skilled at managing time and priorities


Why apply? 

  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


Galway, IE, H91A4T2

Supply Chain
Entry level