Credit and Collections Analyst- With French Language



Credit and Collections Analyst- with French Language


Location(s): Galway, Ireland

Job ID: 12887


We are seeking a Credit and Collections Analyst to join our HID Global Finance team based in our EMEA Center of Excellence, Galway, Ireland. Reporting to the Senior Credit and Collections Manager, you will join a team focussed on collection of our EMEA receivables. Our business is poised for rapid global growth, both organically and by acquisition. You will have the opportunity to develop your skills and career in a strategic, supportive team.  



Who are we?  

HID Global powers the trusted identities of the world’s people, places and things, allowing people to transact safely, work productively and travel freely.   We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 


HID’s Finance Share Services Department: 

The Finance department partners with business leaders across the company and drives impact through a grounding in hard data, an independent point of view, business partnership, a collaborative approach, and a focus on the development of our people.



As our Credit and Collections Analyst, you’ll support HID’s success by: 

  • Assuming responsibility for managing a portfolio of accounts to meet DSO and cash collection targets
  • Completing daily reviews and releases of orders in accordance with credit policy and issue updated credit holds reports
  • Doing daily follow up with customers in Worklist via telephone, mail and ensure collection comments are noted on system (High Radius)
  • Clear historic/past due items in AR accounts
  • Resolving customer questions and account issues that are inhibiting payment, including researching misapplied payments and on account credits, chargebacks, price discrepancies, un-earned discounts, special discounting
  • Assisting and supporting orders shipped via Letter of Credit/Documentary Collections
  • Proactively escalating potential issues and concerns with Snr. C&C Manager
  • Reporting, Monitoring, reporting and providing weekly, monthly updates on assigned portfolio(s). Working to forecast Cash Flow for assigned accounts on a weekly basis
  • Build relationships with all members of HID Global Corporation community, particularly the saingles teams, customer service team, finance teams and peers. Communicating with internal customers to conclude all related business matters and discuss status of accounts. Advising all parties of any action to be initiated with respect to past due and over-limit accounts. You will participate and lead weekly, bi-weekly and monthly sales team and customer calls.
  • Performing month-end activities as required including creating monthly marketing credits (MDF & Co-Op credits)
  • Adhering to financial and collections controls including timely completion of all required training
  • Actively support process improvement initiatives including new system implementations


What we will love about your background:

  • Fluent French speaker - This is a necessaity for the role
  • Excellent verbal and written communication skills
  • Strong Customer Service Focus
  • Self-starter & Team Player
  • Meticulous attention to detail
  • Good analytical and problem-solving skills



Your Experience and Education include:         

  • Minimum 3 years’ experience of credit and collections including order review/release decisions
  • 3+ years’ experience in a high touch B2B credit and collection environment
  • Credit qualification or equivalent related qualification (CICM/IICM) desirable
  • Proficient in MS Office – excel, word, power point
  • Working knowledge of Oracle AR or similar ERP system is an advantage
  • Understanding of Letters of Credit; Documentary Collections (CAD)
  • Familiarity with Salesforce



Why apply? 

  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. 


Galway, IE, H91A4T2

Not applicable