Access Control Sales Engineer, Southeast



An Amazing Career Opportunity for a PACS Sales Engineer III!! 

Location: Remote, Southeast USA

Job ID: 7922


Do you LOVE leading in-depth technical discussions with partners and customers? Do you enjoy presenting solutions directly to potential clients? Does working on the forefront of new and emerging technologies get you out of bed in the morning? If so, we want to hear from you! 


Who are we? 

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. 


Check us out here: and 


Joining HID’s PACS Sales Team:

HID Global's Physical Access Control Solutions (PACS) Business Unit focuses on the growth of new clients and existing clients where we leverage the latest card and reader technologies to solve the security challenges of our clients. Other areas of focus will include authentication, card sub systems, card encoding, Biometrics, location services and all other aspects of a physical access control infrastructure. As a part of HID Global’s mission to be the leading Global provider of secure identity solutions, the PACS Pre-Sales team will assist in positioning our products and value proposition where and when needed with PACS Sales. Presales Engineers are directly engaged by Sales from opportunity creation to closure as needed.


As our Sales Engineer, you’ll support HID’s success by: 

  • Acting as the Sales team's technical encyclopedia during the sale, representing the technical aspects of how the product solves specific customer problems
  • Assisting our customers, partners, and internal sales force with all aspects of a sale focusing on the technical aspects of the HID solution
  • Providing timely assistance responses to create technically sound solutions, while educating our customers, thus increasing the probability of success, and decreasing the time to success
  • Training partners and end users on HID-specific technologies and relevant industry topics such as OSDP, IOT, GDPR, PII, etc.
  • Working during a sales cycle to qualify, position, prove and transition solutions
  • Providing regular field feedback to the product marketing and product management teams


What we will love about your background: 

  • Understanding of PACS system and network components such as
      • Directory services (Active Directory, LDAP, X.500)
      • Databases (Microsoft SQL and/or Oracle 10g, 11i)
      • Network protocols (SSL/TLS, VPN, SAML, RADIUS)
      • Understanding of cryptography (symmetric & asymmetric such as AES, RSA, ECC).
      • Network security (firewalls, DMZ, VPN)
      • Access Control (logical and physical)
    • Project leadership experience is preferred
    • Physical Access Control protocol experience, such as OSDP.


Your Experience and Education include:             

  • Bachelor of Science Degree or 2 years of Technical Support or Engineering experience
  • 5 years of technical or presales experience supporting an Access Control technology / solution


Who you are as a Team Player:

  • Enjoys working on a remote team with multiple account managers, partners, and customers throughout the region
  • Self-motivated, willingness to ‘roll up sleeves’ and aid other departments in the company when required (support, professional services, product marketing, product management, etc.)
  • Exceptional communication skills, both written and verbal, and capable of interfacing with numerous internal cross-functional groups
  • Ability to listen and understand the overall goals of a customer, and how best to design a solution that will work in large scale diverse environment.
  • Open to Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.


Why apply? 

  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. 


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


Fort Lauderdale, FL, US, 33334

Sales, Marketing & Product Management
Mid-senior level

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami