An Amazing Career Opportunity for an ACCOUNT MANAGER, RTLS Healthcare
Remote, US; Eden Prairie, MN; or Vancouver, BC
Job ID: 26250
If you like managing large clients and providing technology solutions in the Healthcare segment, this is your opportunity. If you like working independently and driving customer satisfaction for long-term success and helping to develop the business, join us today! High growth, High impact.
Who are we? 
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. 
We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 
HID’s Identification Technologies Business Unit (IDT)
This position will be a part of the Healthcare IoT solutions and services team, reporting to the Vice President, Sales Healthcare, RTLS. You will support clients, within the Healthcare segment, including large, enterprise level customers with Real-time locating systems (RTLS) services and solutions.  


As our Account Manager, you’ll support HID’s success by: 

•    Consistently meeting or exceeding assigned sales quota. 
•    Introducing new solutions to your account portfolio. 
•    Maintain day to day contact with customers to address issues and build relationships. 
•    Proactively collaborating with internal cross-functional teams to identify and resolve issues preemptively. 
•    Working internally to develop effective communication for accounts regarding critical changes, system updates, etc. to ensure ongoing awareness and accountability. 
•    Participating in cross-functional meetings as needed to drive issue resolution. 
•    Prepare and deliver timely business reviews to customers as specified in contracts. 
•    Managing renewals for existing annual SaaS contracts for the business. 
•    Creating vendor set up and legal contracts in alignment with legal. 

What we will love about your background: 
•    Strong background in healthcare business, partner relations, sales, or account management desired.
•    Thrive under pressure and demonstrates analytical thinking in managing operations and administrative processes.
•    Strong ability to work independently, effectively prioritizing tasks, handle multiple customer accounts simultaneously, while setting appropriate expectations and following through to completion, scheduling and managing projects. 
•    Display the ability to persevere, be proactive, and resilient in the face of setbacks and challenging sales goals. 
•    Have strong time management and project management skills, ability to multi-task in a fast-paced competitive environment. 
•    Have strong problem-solving skills and make decisions quickly and effectively. 
•    Working knowledge of and experience in Real Time Location Systems (RTLS). 


Your Experience and Education include:        
•    Bachelor's degree from four-year College or University, engineering degree strongly preferred. Candidates with equivalent education plus relevant job experience may also be considered. 
•    High School diploma, GED, or equivalent education required. 
•    A minimum of 4 years of experience in healthcare sales role which achieved or exceeded business growth targets is highly preferred. 
•    Up to 20% overnight travel required in North America. 
•    Ability to travel to Canada upon hire. Training and knowledge transfer will take place in Vancouver, Canada. Therefore, employee must possess or be able to acquire a valid passport upon hire.
•    Strong skill set in MS Office applications, such as Word, Excel, PowerPoint, and CRM software. 


Who you are as a Team Member:
•    Exceptional communication skills, both written and verbal. 
•    Willingness to ‘roll up sleeves’ and dive deep into tactical work when necessary.
•    Good interpersonal skills, willingness to learn and continue to grow professionally.
•    Strong team player and ability to work well with others.
•    Welcome opportunities to incorporate diversity into your work, including valuing different backgrounds, experiences and opinions. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.


Why apply? 
•    Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
•    Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. 
•    Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.


The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At HID, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The base salary in the United States is $87,907.00 to $103,655.00. The OTE is up to $129,568.75. 


HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 52,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal #LI-GJ1 #LI-remote

Eden Prairie, MN, US, 55344 -, British Columbia, CA, - Austin, TX, US, 78753

Sales, Marketing & Product Management
Travel Required: 11%-30%
Mid-senior level

Nearest Major Market: Minneapolis