Sales Operation Planning and Order Fullfillment Manager

KEY ACCOUNTABILITIES:

• Ensure the customer’s satisfaction and attend to the customer’s requirement in regular basis
• Monthly Forecast planning for all segments in line with the provided numbers from Sales and Projects dept.
• SOP (Sales and Operation) Meeting preparation and updates on weekly basis.
• Daily follow up with all concern dept. to ensure the forecast provided will be met monthly basis
• Daily update with Project team to obtain the completion date scheduled in the production portal & update the correspondent team.
• Managing the priority in the forecast based on the Customer’s request & Incoterm of the orders.
• Follow up to get the promised delivery date in coordination with the customer’s request as well as the production completion date.
• Follow up the Monthly Closing invoicing report Vs. the forecasted numbers within the month and ensure they are matching as much as it is possible.
• Mange the Order Entry team & provide daily priority to meet our forecast.
• Follow appropriate procedures ensuring accurate order entry and order fulfillment.
• Updating the team on regular basis with clear information related to the pending orders.
• Facilitate inventory availability check and order entry process.
• Manage the incoming orders results/report and share the result/report with the management for approval.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Diploma / Degree in Supply Chain
• Experience in outbound logistics
• Experience in Warehousing
• Knowledge of Microsoft office / ERP (EXCEL & ERP)
• Preferably past work experience with Third Party Logistics Companies

We are the ASSA ABLOY Group
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As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.