IT Desktop Support Administrator

KEY ACCOUNTABILITIES: 

• Undertaking installation, configuration, administration, backup & recovery, applying database patches, up gradation, etc.
• Establishing environment by managing system configuration, directing system installation, documenting & enforcing system standards
• Devising strategies for disaster recovery management including planning and designing servers for back-up and recovery
• Resolving problems in server, monitoring servers and making daily check list & reports
• Handling activities related to remote troubleshooting and fault finding, if issues occur upon initial installation
• Extending high-end technical support for various servers and ensuring high customer level satisfaction of their problems
• Installing / configuring and managing Windows Server and Configuring
• Responsible for handling antivirus malware and spyware quarantine issue
• Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems to achieve maximum network uptime
• CCTV Project planning, estimation, implementation, testing and submission.
• Network design, Site visit, Estimation, Structured cabling, Termination, and submission.
• IP PBX system (non-IP) Installation with programing and testing.
• Overseeing Windows Servers 2012, 2019 and Active Directory based environment according Office requirements.
• Udertaking activities related to:
• Installation & configuration Microsoft Apps.
• Setting up company LAN , IT System’s (PC, Laptop, Printer), Communication Devices (PABX System), Security System (CCTV) and System security settings (Antivirus and firewall)
• Creating and maintaining users, security group and user’s authentication
•  Looking after: Microsoft Server Tools (Active Directory, DHCP, DNS)
• Administering activities such as:
  • Installation and configuration of storage management hardware and software infrastructure
  • Troubleshooting issues and delivering resolution for storage hardware & software
  • Maintain Printers and proper backup schedule, restore and recover data as requested 

QUALIFICATIONS, EXPERIENCE, & SKILLS: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Bachelor’s degree in computer science windows and Server Operating System.
• Strong proficiency in Microsoft Azure Cloud.
• Certification in Microsoft Azure Preferred.
• Excellent communication and interpersonal skills.

In addition to the technical qualifications listed above, the ideal candidate will also have a strong understanding of business processes. They must be able to work independently and as part of a team, and they must be able to communicate complex technical concepts to both technical and non-technical audiences.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.