Bilingual Travel & Expense Specialist

Essential Duties and Responsibilities:

• System Administration & User Support: Serve as administrator for Concur and Expensify (US & Canada). Create and maintain user profiles, troubleshoot system issues, and provide support to employees regarding expense-related queries.
• Employee Training: Conduct onboarding and ongoing training sessions for employees on Concur policies and procedures.
• Policy Management: Assist in the development, rollout, and continuous improvement of travel and expense policies. Manage system upgrades and policy changes in collaboration with the AP Manager.
• Expense Reconciliation: Perform regular reconciliations of vendor accounts, employee reimbursements, and corporate card activity.
• Month-End Close: Prepare and submit monthly accruals related to travel and expense activity.
• Reporting & Analytics: Generate and distribute management reports on expense trends, compliance, and outstanding transactions across business units.
• Credit Card Management: Administer employee and corporate credit cards for US and Canada. Responsibilities include ordering new cards, distributing to employees, updating user profiles, and resolving card-related issues.
• Delinquency Monitoring: Send reminders for past due credit card balances and follow up on unresolved transactions.
• Compliance & Controls: Ensure adherence to internal travel and expense policies. Collaborate with internal audit and finance teams to support compliance efforts.
• Continuous Improvement: Identify and implement process improvements within the travel and expense function.
• Other Duties: Perform additional tasks and projects as assigned by the AP Manager.

Skills Requirements and Performance Criteria:

• Education: College degree in Accounting, Finance, Business Administration, or a related field is preferred but not required. Equivalent work experience in a related role will also be considered.
• Experience: Minimum 3–5 years in a travel and expense or accounts payable role, preferably in a multinational or shared services environment.
• System Knowledge: Hands-on experience with Concur, Expensify, SAP S/4HANA, Microsoft Dynamics AX, NetSuite, Visa Enterprise, PNC CentreSuite, and RBC Express.
• Language Skills: Must be fluent in both English and Spanish (verbal and written).
• Accounting Proficiency: Strong understanding of travel and expense accounting, credit card reconciliation, accruals, and internal control requirements.
• Technical Skills: Proficient in Microsoft Excel and familiar with ERP systems and reporting tools.
• Communication Skills: Strong interpersonal skills, with the ability to communicate effectively across departments and regions.
• Analytical Thinking: Strong attention to detail and ability to analyze and resolve issues independently.
• Work Ethic: Self-motivated, organized, and capable of managing multiple priorities in a fast-paced environment.

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