Customer Service Specialist

Customer Service Specialist 
Can you bring an innovative eye to our customer experience? Join our team in Cornellà de Llobregat, Spain, and enjoy a collaborative culture that empowers you to build a career you can be proud of. 

What you would do as our Customer Service Specialist 
We want someone who is able to work with customers to resolve complaints, process orders, and provide information about our organization's products and services. His primary focus will be on the hospitality sector for Global Solutions Division of ASSA ABLOY.
You would also:
•    Assess and advice to clients on our available products,
•    Order entry and quotes,
•    Deal with the stock control
•    Work on project department backup
•    Update and maintain our product catalogue.

The skills and experience you need 
We are looking for someone who:
•    Is Fluent in English and Spanish (written and spoken)
•    Has 2 to 3 years of experience (in the hospitality sector would be a plus)
•    Is located nearby Barcelona (desirable)
•    Has Full time availability 
•    Is curious and proactive to learn our technical products. 

What we offer 
We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer: 
• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary and incentive schemes.
• Variety of benefits as free English lessons + *Short working Friday during summer 
*Working hours are usually 08:30 to 17:00 (30 minutes lunch in our office canteen)
*From around mid June to early September, our working schedule is from 08:00 to 17:00 with 30minutes lunch – (still amounting to 40h a week) 

We review applications regularly, so don’t wait 
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here, no later than 06/05/2024.
To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, Sourcer, at giulia.virde@assaabloy.com. 
Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.